My Parking Sensors Failed: Another CarMax Warranty Update
Hello, everyone, and welcome to Letters to Doug, your favorite weekly Jalopnik feature wherein I devote an entire…
If you want to get a used Range Rover, the dream is dead
Last year J.D. Power surveyed car owners on "whether or not they use their vehicles off paved roads." Jeep had the…
This year's J.D. Power Initial Quality Study™ is out, and people love their Porsches. What they don't love are the…
It's undeniable that the current Hyundai Sonata has been a hit for the company, propelling itself from an also-ran…
Increased complexity always frightens car enthusiasts, thinking at the newest crop of tech-heavy cars may be much…
Run flat tires are the worst. No, really. That’s what people say. It’s true. J.D. Power says so. Yeah. That guy who…
U.S. manufacturers top foreign carmakers in J.D Power Initial Quality Survey. USA! USA! USA! [AP/Yahoo]
The just-released-moments-ago JD Power Customer Satisfaction Index indicates Jaguar, Cadillac, Lexus lead the 2009…
The 2009 Hyundai Genesis ranks highest in launch performance among vehicle models introduced during the first ten…
The 2009 J.D. Power Initial Quality Survey is out. Lexus takes top marks followed by Porsche, Cadillac, Hyundai and…
Buick and Jaguar ended Lexus's 14-year reign, each taking a share of first place for brands with the most-dependable…
J.D. Power & Associates has again released its annual Vehicle Dependability Study, measuring problems experienced by…
According to the 28th annual J.D. Power and Associates Customer Service Index, car dealerships rose in customer…
The Car You Knew America Could Build (but wish they would have about 15 years ago) has just added another trophy to…
The powers that be J.D.Power say FoMoCo's breached the top three in its Initial Quality study, and Mercedes is the…
We once put a ring on the finger of a woman whose career to date had been customer service. And when she got bad…
Yup, we know the kiddies love the lists — and Forbes/ForbesAutos readers love it when they can get all their…
Maybe it's the methane toxic-shock from all the self-inhaling that's causing the mass hysteria surrounding…