The Truth About TrueCar Savings

Now more than ever, car buyers are craving that "no hassle" experience. They no longer want to deal with the "let me talk to my manager" back and forth in order to get a good price. Enter TrueCar, the website that is supposed to "bring more transparency to car-buying", and even promises that you will "never overpay." Using a… » 4/10/14 11:22am 4/10/14 11:22am

Infotainment Systems Are Too Damn Complicated

Consumer Reports, as they have been wont to do in recent years, recently smacked down the reliability of Ford, Honda and automakers because their in-dash electronics systems are so wonky. Young and old agree: infotainment systems are just too damn complicated. » 3/19/14 9:00pm 3/19/14 9:00pm

Trucks and Crossovers are Not Just for Morons

Trucks (including crossovers and SUVs) will very likely surpass car sales this year. The "crossover" craze has been going on for about 10 years or so, but if you ask some people on the internet the vast majority of truck and crossover buyers are just "idiots who think they need something they don't." This superiority… » 3/16/14 2:21pm 3/16/14 2:21pm

You'd Never Guess This Website Is Worth $3 Billion

How much is Cars.com, the place people go when they're not sure what they want, really worth? About three times what Facebook paid for Instagram. The newspaper consortium that owns the site is putting it up for sale, and they hope to make as much as $3 billion from unloading it. » 3/10/14 10:00am 3/10/14 10:00am

Back Room Deals: Extended Warranties, Service Plans, and Other Extras

Most car buyers focus all of their defensive negotiating strategies with the salesperson. Once a price has been decided on they think, "Whew, the hard part is over, now I just have to sign the papers." If a buyer lets their guard down at this point, they can really get taken for a ride. » 2/05/14 10:08am 2/05/14 10:08am

When Buying New is Smarter Than Buying Used

Last week I made the assertion that "Buying New is for Suckers," of course I was only half-serious about that title. Most of you agreed, and reiterated that you can get more car for your money if you are willing to roll the dice. However, some of you rightly pointed out that buying a new car might be the better option. » 1/21/14 10:58am 1/21/14 10:58am

Buying New is for Suckers

Gearheads sometimes catch a lot of heat for not buying new cars. Hey, it's not our fault we are savvy shoppers…. (or broke). The reality is we know that buying used is just a much better value. For example, once I convinced a client to get a CPO C-class for the same money he was going to spend on a loaded Camry. Like… » 1/15/14 12:34pm 1/15/14 12:34pm

Owner Of Camaro ZL1 Crashed By Dealership Is Getting A New Car

Debbie and John Hooper were devastated when their Chevy dealership crashed their beloved Camaro ZL1, then couldn't find a suitable replacement for the wrecked car. Now the Hoopers claim that GM and another dealer from Michigan have stepped up and found them the right car. » 1/14/14 5:15pm 1/14/14 5:15pm

Your Gearhead Guide to Vehicle Financing

Once you have regained your sanity, decided upon what vehicle to buy, and you have worked out a fair deal (or not in case of an E30 M3), it is time to secure the funds for purchase. Financing isn't rocket science, but it is nice to have a handy guide to your options. I realize most of you know these tips but this post… » 1/09/14 11:26am 1/09/14 11:26am

Hyundai/Kia's Luxury Problem

Hyundai/Kia has made it no secret that they want to play in the US luxury market. The Genesis, Equus, and now K900 sedans may not be stealing BMW and Benz buyers, but those vehicles show that the focus and resources are present to make an impact on this segment in the near future. However, product alone is not going to … » 11/25/13 11:18am 11/25/13 11:18am

What Dealerships Could Learn From Baby Stores

Recently I had to purchase a new stroller for my son. The buying experience, was surprisingly pleasant. So much so that I think some car dealerships could learn a thing or two. Juan Barnett wrote a great piece on how it is the people that make or break a purchasing experience. He was right, and it doesn't matter if you … » 11/01/13 11:10am 11/01/13 11:10am