I got an email from a gentleman who had a dealer try to jam some stuff down his throat while buying a new car. I had…
With so many dealerships to choose from, it can be difficult to decide where to spend your energy to get your deal.…
I have written previously about what to do if your car is damaged while in for service. The Garagekeeper Liability…
I have been filing lawsuits over defective vehicles — Lemon Law and others — for 23 years now. And one thing has not…
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Cracked has taken the time to dump on car dealers and basically the entire process of buying a new car because, hey,…
There are several third party websites such as TrueCar and Edmunds, that offer an instant hassle free price based on…
Tesla’s had a bit of a hard time selling its cars directly in certain states, mostly owing to the existing powerful…
I joked in a previous post about the desperate salesperson who says “I’m losing money on this deal,” but sometimes…
I often hear from consumers who think they have resolved their legal problems on their own but are stuck on one last…
One common problem my clients encounter is that a dealer will tell them they are imagining problems with their new…
When a dealer is getting really desperate to close the sale, my all time favorite line is, “Hey man, I’m losing…
The upstanding individuals at Serra Nissan just can’t catch a break. First their employees pled guilty with a massive…
Remember Serra Nissan, the Alabama dealership whose former employees have been charged with conspiracy related to…
For nearly 20 years, Saturn cranked out some of the world’s... cars, until it fell victim to the Carpocalypse and…
When you work at dealership you encounter all kinds of people and sorts of wacky situations. The hours may be long,…
Well, so much for that. Despite Tesla Motors’ biggest push yet to legalize direct car sales in the great state of…
We’ve already told you how dealerships aren’t particulary good at using social media, but few people actually buy…
Whenever I sit down to talk to a car dealer about his online presence, invariably, the topic of Social Media comes…
Some used car lots just look like sketchy places to make a purchase, but I’ve found that the ones passing themselves…