While our world slowly descends into a fiery hellscape, at least new vehicle quality is up. There’s a silver lining to everything. The 2018 JD Initial Quality rankings are out and the highest ranked brands are all Korean this time.
Good morning! Welcome to The Morning Shift, your roundup of the auto news you crave, all in one place every weekday morning. Here are the important stories you need to know.
People who know him call him Dave. You probably know him by the eponymously-named company, J.D. Power and Associates, which I used to think was fake. It is not. It is extremely real and, I have learned, one of the most hilarious threads running through the multi-trillion-dollar auto industry.
Good Morning! Welcome to The Morning Shift, your roundup of the auto news you crave, all in one place every weekday morning. Here are the important stories you need to know.
Why take 20 minutes to read through the available technology in your owner’s manual when you can just ignore the complicated infotainment system altogether and use your cell phone instead?
Hello, everyone, and welcome to Letters to Doug, your favorite weekly Jalopnik feature wherein I devote an entire column to answering your questions because I can’t think of anything important to write about.
Last year J.D. Power surveyed car owners on "whether or not they use their vehicles off paved roads." Jeep had the most "yeses," with 31% of owners claiming they left the pavement. Ram was right behind at 30.2%, followed closely by Subaru with 29.5% of owners reporting they hit the dirt.
This year's J.D. Power Initial Quality Study™ is out, and people love their Porsches. What they don't love are the clumsy, hacked together attempts at integrating tech into cars.
It's undeniable that the current Hyundai Sonata has been a hit for the company, propelling itself from an also-ran to a mainstream midsize sedan. But apparently it's come at the price of Hyundai's advancing reputation for reliability.
Increased complexity always frightens car enthusiasts, thinking at the newest crop of tech-heavy cars may be much less dependable in the long-term than their predecessors. A new JD Power survey might justify that fear.
Run flat tires are the worst. No, really. That’s what people say. It’s true. J.D. Power says so. Yeah. That guy who does the surveys. And hands out the trophies. No not the big silver ones, the glassy corporate-looking ones. You know the ones. You see them in those car commercials.
U.S. manufacturers top foreign carmakers in J.D Power Initial Quality Survey. USA! USA! USA! [AP/Yahoo]
The 2009 Hyundai Genesis ranks highest in launch performance among vehicle models introduced during the first ten months of 2008, according to J.D. Power and Associates' 2009 Vehicle Launch Index released today. Hyundai? Yes, Hyundai.
Buick and Jaguar ended Lexus's 14-year reign, each taking a share of first place for brands with the most-dependable vehicles in a study released today. U-S-A! U-K-But-Really-I-N-D-I-A! [Automotive News]
J.D. Power & Associates has again released its annual Vehicle Dependability Study, measuring problems experienced by original owners of 3-year-old vehicles; in this case, 2005 model year vehicles. No surprises at the very top, as Lexus leads the pack for a 14th straight year, but two domestic brands — Mercury and…
According to the 28th annual J.D. Power and Associates Customer Service Index, car dealerships rose in customer satisfaction so far this year, due mostly to an increased satisfaction with repair work. Overall, two-thirds of the 37 brands ranked experienced gains in customer satisfaction. Dealer service overall…