Honest Abe would surely give his namesake auto brand a crisp five-spot for its customer- service performance. According to JD Power and Associates (yes, them again), Lincoln owners who brought their new cars in for service within the first three years topped the list of most satisfied with their dealer service experience. It's the first time a domestic brand has won top honors two years in a row. And you know Lincoln owners know from whence they speak, considering many of them own Navigators. (Just to be fair, the LT and Town Car have much more solid reputations. Mom, stop looking over my shoulder.)
Lincoln dealers No. 1 in service [The Detroit News]
Related:
The Mark LT: Is Lincoln s New Luxury Pickup Luxurious Enough? [internal]
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