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What is the Best Extended Car Warranty?
Endurance Warranty Services has the best extended auto warranty on the market because of its extensive coverage and direct administration of contracts.
Extended Car Warranty Reviews
After carefully vetting a large number of extended car warranty providers, we determined the following providers to be the best in the industry.
The best extended car warranties provide peace of mind for vehicle owners. This means offering comprehensive coverage and a reliable claims process. If you’re interested in purchasing an extended car warranty, it’s important to find the right provider based on your needs. We’ve researched a number of companies to help drivers figure out which warranty is best for their car.
Compare Extended Car Warranties
The table below provides an easy comparison of the ratings for each of the top 10 extended car warranty companies we reviewed. We recommend reaching out for free quotes from top providers to compare your cost and coverage options side by side.
Best for Used Cars
Best Maintenance Benefits
Best Claims Process
Concord Auto Protect
Best for Luxury Cars
Infinite Auto Protection
Extended Car Warranty Ratings
We carefully considered the following factors to determine the best extended auto warranty providers:
- Reputation: Better Business Bureau (BBB) ratings, longevity, and industry standing
- Coverage: Variety of plan choices, maximum mileage covered, and perks
- Price: Total cost, deductible options, and payment terms
- Customer Experience: Customer ratings from the BBB and Trustpilot, 30-day money-back guarantees, and customer service availability
Best Extended Car Warranties
While the brands mentioned in the table above all offer exceptional coverage at competitive rates, the provider that’s best for you will depend on your needs. Endurance warranties top our list for the most comprehensive coverage options, but if you are looking for cheaper basic coverage, you might consider CarShield.
The sections below provide a detailed overview of the top five extended car warranty companies.
#1: Endurance Warranty Services (Best Coverage)
With an industry-leading 4.6 out of 5.0 star rating from our extensive study of top providers, the best extended warranty company is Endurance Warranty Services.
The Bottom Line
The table below highlights Endurance’s scores in each category used to determine the company’s overall rating:
|Review Category||Ratings Score|
We also recognize Endurance for having the Best Coverage because of its wide range of plans and options, including regular maintenance coverage and many other useful perks. Additionally, Endurance stands out for being a direct provider, which allows the company to provide strong customer service because it administers its own claims. Below is the complete list of pros and cons for Endurance Warranty:
|Endurance Warranty Pros||Endurance Warranty Cons|
|Direct warranty provider that administers own claims||Not the longest coverage on the market|
|Many plans and payment options||Getting quotes can take too long|
|Coverage for older and/or high-mileage vehicles up to 200,000 miles||No factory OEM backing for parts|
|Free year of benefits such as tire reimbursements two times per year are only available with Endurance Elite||Low-cost plans have fewer benefits and may not worth it for many drivers|
|Large network of mechanics (any ASE certified shop) to choose from||Perks like total loss protection only included for the first year|
|Excellent Trustpilot ratings||Aggressive marketing tactics|
|Great customer service||Plans are less customizable|
|Long repayment schedules||Waiting period for some plans is twice as long as other warranty companies|
|30-day money-back guarantee||Poor BBB ratings|
|Comprehensive coverage||Record of difficult claims difficulty is troubling|
|Routine maintenance options with EnduranceAdvantage||Not available in California|
|Some plans are transferrable||Rental car reimbursement is low|
|Pricing is competitive||No corrosion coverage|
About Endurance Warranty Services
- Founded: 2006
- Headquarters: 400 Skokie Boulevard, Suite 105, Northbrook, Illinois, 60062
- Provider Type: Direct
- Availability: 49 States (Excluding California)
Endurance Warranty Company Reputation
Endurance Warranty Services has provided extended car warranties to drivers for 16 years and offers vehicle service contracts in every state except California. The company is backed by an A-rated insurance company and is fully capable of meeting all claims obligations.
Unlike many aftermarket extended car warranty providers, Endurance offers direct-to-consumer extended warranties. As a direct provider, Endurance administers its own contracts and handles all claims and customer service related to the contracts it sells in-house, with no middleman involved. Having no no go-between or separate underwriter allows Endurance to deliver superior service to its customers.
Endurance Warranty Customer Reviews and Ratings
- Better Business Bureau (BBB) accreditation: No
- BBB rating: B-
- BBB customer review score: 3.3 out of 5.0 stars based on 1,485 reviews
- BBB customer complaints: 1,374 in last 3 years, 677 in last 12 months
- Trustpilot rating: “Great”
- Trustpilot customer review score: 4.1 out of 5 stars based on 5,500 reviews
As one of the most reputable extended warranty companies, Endurance is highly regarded by customers. Because Endurance is a direct provider with few unresolved complaints about claims issues, many of the positive Endurance warranty reviews focus on excellent customer service during the quotes and claims processes.
This is because the company replies to each customer complaint posted on its BBB page and customer service representatives issue refunds where needed and try to resolve problems with customers. Endurance also conducts internal reviews based on complaints to ensure the same issue doesn’t happen to someone else.
While Endurance has positive customer reviews overall, the company does not have as high of a rating from the BBB as some of the other providers on our list. In the past, the provider dealt with alerts from the BBB regarding its advertising, which stemmed from complaints about aggressive mailers the company had sent out. Importantly, there is no significant pattern of complaints regarding claims or service.
Endurance Extended Warranty Coverage
Endurance offers six levels of extended warranty coverage (5 of which are regular extended warranty plans) that can last up to 200,000 miles, which makes it a good option for extended warranties for cars over 100k miles. Below are the specific parts covered in the 5 standard extended warranty plans offered by Endurance:
|Component||Secure||Secure Plus||Select Premier||Superior||Supreme|
All Endurance plans come with rental car reimbursement, 24//7 roadside assistance, and trip interruption coverage as standard benefits.
The Endurance Elite plan benefits set Endurance apart from other companies in the industry. These benefits are included in all Endurance warranties free for one year. After that, you can pay to add them to your protection plan. Endurance Elite benefits include:
- Total loss protection: Up to $1,000 reimbursement to replace vehicle
- Collision discount: $500 per covered collision (1,000 limit)
- Tire repair/replacement: Reimbursement for up to 2 replaced or repaired tires per year.
In addition, Endurance extended warranty plans allow customers to choose from any ASE® (National Institute for Automotive Service Excellence) certified repair shop in the U.S. This makes it much easier to find a repair shop that will help with covered repairs no matter where you experience a mechanical breakdown.
Endurance Warranty Plans
Below is a summary of each Endurance plan:
|Endurance Plan||Recommended For||Details|
|Supreme||Factory-warranty-style exclusionary coverage||The most extensive plan with bumper-to-bumper protection for almost any mechanical breakdown|
|Superior||Comprehensive inclusionary plan offering highest level of stated-component coverage||Covers an extensive list of hundreds of parts for most major systems of the vehicle (powertrain, turbocharger, electrical, air conditioning, steering, brakes, fuel, cooling systems)|
|Secure Plus||Good option for drivers vehicles with high mileage who want fast coverage.||Mid-level option that covers the powertrain, turbocharger, and essential systems (steering, electrical, brakes, A/C) with the shortest waiting period for coverage (30 days and 1,000 miles)|
|Select Premier||Enhanced powertrain coverage for high-mileage vehicles.||Provides basic powertrain coverage that protects most major systems except seals and gaskets, steering, or brakes for older vehicles with up to 150,000 miles|
|Secure||The most affordable coverage option||Budget plan covers basic powertrain components (engine, transmission, and drivetrain) and the turbocharger|
|EnduranceAdvantage||A plan that covers regular maintenance items||A combination of mechanical breakdown coverage and regular maintenance|
Endurance also offers another type of plan called EnduranceAdvantageTM. What sets this plan apart is that it covers regular maintenance and one-off services. Routine maintenance includes:
- Up to three oil and filter changes
- Engine diagnostics
- Alignment checks
- State safety inspections
- Tire rotations
One-time services include:
- Brake pad/shoe replacement
- Cooling system maintenance
- Front or rear wiper blade set replacement
- Battery replacement
- Scheduled service coverage
There are three levels of EnduranceAdvantage plans. They all offer the same maintenance benefits, but they differ in warranty coverage. Here are the basics:
- Preferred: Exclusionary coverage for almost any mechanical breakdown
- Plus: High-level protection for all major systems of the vehicle
- Prime: Covers everything in Plus but only offers basic electrical system coverage
Endurance Car Warranty Cost
While Endurance offers extensive warranty coverage, its prices aren’t the most competitive. Endurance warranty plans are sometimes cheaper than most, but shorter coverage terms can sometimes negate this. That said, many car owners find affordable plans through Endurance.
According to our research, Endurance plans range from $152 to $188 depending on the plan you choose. Overall costs range from $2,671 to $3,393, which is within the limits of what most people reported paying in our March 2022 survey. Additionally, we found that a reliable car still under its factory warranty can get six years of exclusionary coverage for about $2,850. That’s on par with quotes we received from other providers.
The company also offers four deductible options (ranging from $0 to $200), which influence the total cost of the plan. A higher deductible will mean a lower premium. Endurance offers flexible, zero-interest payment terms with payment period options that include 12, 18, or 24 month terms. The provider offers a 30-day money back guarantee for customers who change their mind about purchasing an extended warranty.
You can read more about the company in our in-depth Endurance warranty review.
#2: CARCHEX (Best For Used Cars)
Earning a 4.3 out of 5.0 star rating, CARCHEX provides a wide range of coverage options and is a close runner-up for the best extended car warranty company.
The Bottom Line
Below are CARCHEX’s review scores in each of the major ratings categories:
|Review Category||Ratings Score|
Along with earning the highest reputation score in the industry, CARCHEX is also recognized as “Best For Used Cars” in 2022. While few providers offer plans for high-mileage vehicles past 200,000 miles, CARCHEX can cover cars up to 250,000 miles. This is one of the longest coverage terms on the market and is why it’s a good choice for drivers with older cars. Below is the complete list of pros and cons for CarShield:
|CARCHEX Warranty Pros||CARCHEX Warranty Cons|
|Long plan lengths for up to 10 years||Customer service reviews are mixed overall|
|Comprehensive coverage and extensive number of plans available (5 coverage levels and 17 plans overall)||Few number of added benefits compared to other providers|
|Coverage for high-mileage vehicles up to 250,000 miles||No maintenance coverage|
|Over 30,000 approved repair shops to choose from; pays repairs directly to facility||Amount of contracts and administrators can make understanding coverage confusing|
|$0 deductible options; small or no down payments||Not every car is available for coverage (no coverage options for exotic vehicles)|
|Flexible coverage options||Some providers have more coverage levels|
|Relative cheap rates with affordable contracts available||Some plans aren't renewable|
|Fast and simple quotes and pressure-free sales with no haggling||Average BBB rating|
|20+ years in the extended warranty business||Limited coverage options for luxury vehicles|
|Roadside assistance, trip interruption benefits, and rental reimbursement included with all plans||No contracts available for motorcycles or RVs|
|Coverage available in California||Hybrid vehicles coverage costs extra|
|Money-back guarantee||Coverage for high-tech components could improve|
|Partners with charities and non-profits||Coverage can vary depending on the administrator|
|Excellent customer service reputation and A+ rating from the Better Business Bureau (BBB)||Getting a quote requires giving personal information|
- Founded: 2003
- Headquarters: 118 Shawan Road, Suite 210, Baltimore, Maryland, 21030
- Provider Type: Broker
- Availability: All 50 States
CARCHEX Company Reputation
CARCHEX’s reputation score of 5.0 out of 5.0 is the highest in the industry. The industry veteran warranty provider has been in business for 23 years and is one of the two providers on our list that covers cars in California. Our March 2022 car warranty survey which polled 1,000 consumers found that 19 percent of those surveyed had a CARCHEX warranty, making it the second most popular provider overall.
The company’s extended warranties are endorsed by industry leaders like Edmunds.com, Kelley Blue Book, CARFAX, and RepairPal. The company has received several awards recognizing its customer service, including:
- Golden Bridge Awards®: “Silver Status” for customer service (3 consecutive years)
- TopConsumerReviews.com: 5-star rating (6 consecutive years)
- ThoroughlyReviewed: Top Pick (2017)
- BestReviewsHub.com: Best Choice Award (4 consecutive years)
CARCHEX Customer Reviews And Ratings
- Better Business Bureau (BBB) accreditation: Yes (since 5/15/2009)
- BBB rating: A+
- BBB customer review score: 2.1 out of 5.0 stars based on 150 reviews
- BBB customer complaints: 166 in last 3 years, 69 in last 12 months
- Trustpilot rating: “Average”
- Trustpilot customer review score: 3.0 out of 5.0 stars based on 1,485 reviews
With its No-Haggle, Low-Price, Everyday Guarantee™, CARCHEX aims to provide the best possible customer experience by eliminating high pressure sales tactics and making coverage and pricing clear. This experience is unlikely to be found elsewhere in the extended car warranty industry. CARCHEX customer reviews often mention the company’s helpful customer service representatives, smooth claims process, and ability to resolve issues quickly. The company has a relatively low number of complaints for its size. While CARCHEX does have some customer complaints, it responds to each of them. No company is perfect, but you can be sure a company like CARCHEX will work with you to resolve any issues.
|Front & Rear Axle||✓||✓||✓||✓||✓|
|Seals And Gaskets||✓||✓||✓|
|Wear And Tear||✓||✓||✓|
Here are some additional features of CARCHEX warranty coverage:
- Extra benefits: CARCHEX warranties include 24/7 emergency roadside assistance, trip interruption reimbursement, lockout and lost key services, and more.
- Claims paid directly to repair shops: Instead of paying for your cars repairs directly and being reimbursed later, CARCHEX pays for repairs directly.
- Choice of your favorite repair shop: With CARCHEX, you won’t be limited to a specific repair shop or dealership–you can go to any licensed repair facility in the country.
Here’s a summary of CARCHEX extended warranty plans:
|CARCHEX Plan||Years of Coverage||Recommended For||Details|
|Titanium||Up to 10 years||Owners seeking the highest level of protection that covers for almost any mechanical breakdown||Exclusionary coverage similar to a factory bumper-to-bumper warranty|
|Platinum||Up to 10 years||Long-term comprehensive inclusionary coverage||Highest stated-component coverage for hundreds of parts|
|Gold||Up to 10 years||Powertrain-plus coverage for vehicles with over 60,000 miles||Mid-level option to cover the main components of many systems|
|Silver||Up to 7 years||Vehicles with high mileage||Powertrain coverage plus a few essential systems (9 systems overall)|
|Bronze||Up to 6 years||Drivers seeking basic coverage for powertrain||Covers the powertrain and cooling system|
Because CARCHEX has coverage levels administered by multiple providers, there is more variation within each of the five service plans. Easy-to-read sample contracts can be found on the company’s website and a representatives from CARCHEX can assist you with any further questions about what is and isn’t covered.
In addition to the standard coverage options, CARCHEX offers a few add-ons:
- Luxury electronics package: This option covers features such as GPS systems, display screens, backup cameras, and voice activation systems.
- Emissions package: This package covers emissions system components such as the air/fuel ratio sensor, fuel tank pressure sensor, intake air temperature sensor, and more.
- Market labor rate option: Standard CARCHEX plans (and plans from many other companies) limit the hourly labor rate coverage for repairs to $100 per hour. With this option, CARCHEX will cover the labor rate for the repair shop or dealership above $100 per hour.
CARCHEX Car Warranty Cost
On average, CARCHEX extended warranties cost between $107 and $154 per month depending on the plan and payment type you choose. Total costs tend to range from $2,592 to $3,700, according to our research. A reliable vehicle still under factory warranty coverage is eligible for an exclusionary seven-year CARCHEX contract for around $2,750. However, CARCHEX costs will differ depending on the coverage levels and deductible options you choose. Overall, we found the company to offer competitive rates for all of its contracts. CARCHEX offers a 30-day Money-Back Guarantee that provides a full refund to customers who were unhappy after the first 30 days.
You can read more about the company in our CARCHEX review.
#3: Protect My Car (Best Maintenance Benefits)
With an overall rating of 4.2 out of 5.0 stars, Protect My Car is a direct provider that is one of the top extended warranty companies in the industry.
The Bottom Line
The table below highlights Protect My Car’s scores in the major categories:
|Review Category||Ratings Score|
Additionally, we recognized the company for having the “Best Maintenance Benefits” in 2022. Protect My Car is a popular provider that offers vehicle service contracts and maintenance plans. It’s one of the best extended car warranties for drivers who want routine maintenance included in their contract. The company’s lengthy payment terms of up to 60 months are longer than most other third-party warranty companies. Below is the complete list of pros and cons for Protect My Car:
|Protect My Car Warranty Pros||Protect My Car Warranty Cons|
|Access to shopping and dining discounts through the PMC Rewards program||Only partial coverage provided by Ambassador plans|
|Many positive customer reviews||Coverage not available in California, Alaska, Hawaii, Oklahoma, Washington, and Missouri|
|24/7 roadside assistance included with every plan||Does not cover pre-existing conditions|
|Excellent customer service from direct extended warranty provider||Fewer plans available|
|Multiple tiers of flexible coverage options||Higher standard rates|
|Long payment plan options with terms ranging from 36- to 48-months||Vehicles can't be more than 13 years old to qualify for coverage|
|Maintenance coverage for older vehicles available with Ambassador plans||Low mileage limits on regular contracts|
|Payments as low as $60 per month with low down payments||No exclusionary contracts for standard warranties|
|Easy claims process via phone||Caps for rental car reimbursements|
|Specialized contracts for older vehicles||Limited cost information available|
|Coverage for tire rotations and oil changes included free with benefits||You must recieve prior authorization before your vehicle can be worked on|
|Offers warranty and maintenance combo plans||Emphasis on maintenance records during claims process|
About Protect My Car
- Founded: 2005
- Headquarters: 570 Carillon Parkway, 3rd floor, St. Petersburg, Florida, 33716
- Provider Type: Direct
- Availability: 44 out of 50 States (not available in California, Hawaii, Missouri, Washington, Alaska, and Oklahoma)
Protect My Car Company Reputation
The company is a direct provider for its maintenance and warranty plans and has been in business for 17 years. All of Protect My Car’s plans are financially backed by Virginia Surety Co., which has an A (excellent) rating from AM Best. Along with an A+ BBB rating and strong customer ratings, the company has several corporate sponsorships.
Protect My Car Customer Reviews And Ratings
- Better Business Bureau (BBB) accreditation: No
- BBB rating: A+
- BBB customer review score: 4.1 out of 5 stars based on over 595 reviews
- BBB customer complaints: 251 in last 3 years, 157 in last 12 months
- Trustpilot rating: “Excellent”
- Trustpilot customer review score: 4.4 out of 5 stars based on over 3,300 reviews
Protect My Car has received a large number of positive customer reviews over the years and has excellent customer ratings across several online platforms. The company also has a relatively low number of complaints and many of its hundreds of positive reviews mention the ease of communication and responsiveness of the provider’s customer service team.
Protect My Car Extended Warranty Coverage
Protect My Car offers three extended warranty plan options that can cover up to 125,000 miles. The plans are subject to a waiting period of 30 days and 1,000 miles. Below are the specific components that are covered by Protect My Car contracts:
|Air Conditioning and Heating||✓||✓||✓|
|Front and Rear Suspension||✓||✓|
|Select Brake Components||✓||✓|
All Protect My Car vehicle service contracts (Supreme, Select, and Driveline) come with perks. These include:
- Roadside assistance: This pays for up to two roadside assistance calls per year for towing, flat tire changes, and fluid deliveries.
- Rental car reimbursement: Protect My Car will reimburse you for a rental car up to $30 per day for seven days if your vehicle is in the shop for covered repairs.
- Trip interruption reimbursement: If your car breaks down more than 150 miles away from home, Protect My Car will reimburse hotel and meal expenses up to $50 per day for three days.
- Customer Rewards: Access to PMC Rewards, a dining and shopping rewards program
Protect My Car Warranty Plans
The table below shows whats covered in each of the three regular warranty plans offered by Protect My Car:
|Protect My Car Plan||Details|
|Supreme||Extensive coverage similar to a manufacturer’s warranty for drivers who plan to keep their vehicles long-term|
|Select||Mid-tier option and best coverage for cars with over 50,000 miles.|
|Driveline||Covers the powertrain plus parts in a few other major systems. Protects your vehicle’s most important components but excludes the front and rear suspension, turbocharger, and navigation system|
While Protect My Car offers fewer coverage options than other providers vying for the title of best extended auto warranty company, its maintenance plans help the provider stand out. Protect My Car offers three maintenance contracts known as Ambassador Maintenance Plans which combine regular maintenance coverage with standard warranty coverage for repairs.
While Ambassador plans provide coverage for maintenance-related costs for vehicles that are over 13 years old, the level of protection that they provide is not at the same level as a standard extended warranty. That said, Ambassador plans provide exclusionary coverage, which means they cover anything that isn’t explicitly listed in the contract.
Each Ambassador plan covers the same mechanical parts, plus oil changes, tire rotations, and rental car reimbursement for covered repairs. The plans differ by the percentage of repair costs covered (50 to 75 percent per auto repair bill) and whether they come with roadside assistance or rental car coverage.
Wear and tear items are not covered in Protect My Car’s Ambassador Plan offerings, such as:
- Catalytic converters
- Brake Pads
- Spark plugs
Protect My Car Warranty Cost
Based on our research, plans tend to cost between $58 and $79 per month on average, with total costs ranging from $2,834 to $3,842. When we called for a sample quote, Protect My Car offered four years of exclusionary coverage for about $2,830. Based on these rates, Protect My Car costs tend to be a little higher than the industry average.
Every Protect My Car warranty coverage level comes with a flat deductible, after which 100% of covered repairs are paid for. Customers should expect a $100 deductible for the company’s two highest coverage levels and a $200 deductible for the lowest deductible level. The company doesn’t offer a $0 deductible option.
Additionally, Protect My Car offers some of the longest payment periods in the industry. While most extended warranty companies have payment terms of up to 24-36 months, Protect My Car gives drivers up to 60 months to pay for their warranties. Even though another extended car warranty’s cost might be the same, having extra time to make monthly payments is an advantage.
That said, while the longer periods have lower monthly payments that may be appealing for those with a tighter monthly budget, it is important to understand that contracts with longer payment terms generally cost more than those with shorter terms.
You can find out more about the company and its offerings in our Protect My Car review.
#4: CarShield (Best Value)
Earning a ratings score of 4.2 out of 5.0 stars, CarShield is popular with many drivers because of its low-cost plans and easy shopping experience. The company offers affordable coverage options, including month-to-month plans, which is why we recognized it for having the “Best Value” in 2022.
The Bottom Line
The table below highlights CarShield’s scores in the major ratings categories:
|Review Category||Ratings Score|
CarShield is a good choice if you want to take advantage of its month-to-month contracts. The company also stands out for its specialty plans for RVs, motorcycles, and vehicles with high tech components. Overall, while CarShield may be a great options for those seeking the lowest rates possible, customers who want to ensure the best customer experience may want to consider another provider. Below is the complete list of CarShield pros and cons:
|CarShield Warranty Pros||CarShield Warranty Cons|
|Affordable extended warranty plans ranging from $89 to $130 per month with low and $0 deductible options||Low BBB rating and consumer warning from the platform|
|24/7 roadside assistance and trip reimbursement||Large amount of negative customer reviews|
|Wide variety of plans available (6 in total); more than many competitors offer; contracts available in Spanish||Complaints regarding advertising practices|
|Choice of certified repair shop||Not all plans come with rental car reimbursement; rental reimbursements are low for plans that do come with the feature|
|Long-term, flexible month-to-month payment contracts; can cancel anytime and most plans are transferrable||No coverage for catalytic converters|
|Claims process is straightforward||Long wait times to get in touch with company representative|
|Simple marketing that explains product being offered||Pushy quote process requires phone calls|
|Plans that cover some vehicles with up to 300,000 miles||No maintenance coverage option available|
|Specialized coverage for motorcycles, ATVs, and expensive high-tech and electrical components.||History of not paying claims|
|Payments made directly to repair facilities||Limited transparent contract and cost information available|
- Founded: 2005
- Headquarters: 503 Pearl Drive, St Peters, Missouri , 63376
- Provider Type: Broker
- Availability: 49 States (excluding California)
CarShield Company Reputation
CarShield has been in business for 17 years and and has been featured on CNN, HGTV, and ESPN. It’s the most popular provider by far on our list of the best extended warranty companies and has covered over 1 million vehicles. In our extended warranty survey, over 56 percent of respondents said they had used CarShield, which was a higher number than any other provider.
As an extended warranty broker, CarShield sells plans that are administered by multiple providers, including American Auto Shield, a provider from Lakewood, Colorado that administers all plans at the “Diamond” coverage level. While brokers like CarShield can often offer cheaper contracts than direct providers, there is also a risk that they may not provide as good of service because they are less directly accountable to customers for coverage and claims administration.
Due to CarShield’s low ratings on some online platforms, the company doesn’t score as well as other companies on this list when it comes to industry reputation. For example, CarShield has a negative reputation with the BBB for sending aggressive marketing letters. However, it has a reliable claims service reputation based on CarShield reviews from industry-leaders and customers alike. Ultimately, this is the most important consideration when searching for the best extended car warranty company.
CarShield Customer Ratings And Reviews
- Better Business Bureau (BBB) accreditation: No
- BBB rating: F
- BBB customer review score: 1.4 out of 5.0 stars based on 1,980 reviews
- BBB customer complaints: 3,175 in last 3 years, 1,184 in last 12 months
- Trustpilot rating: “Great”
- Trustpilot customer review score: 4.0 out of 5 stars based on 33,200 reviews
CarShields’ 33,200+ reviews on Trustpilot and 11,900+ Google reviews are a reflection of the company’s popularity. Positive reviews from customers often report a satisfaction with the overall value of their contract and positive experiences with customer service representatives from CarShield.
While CarShield’s 3,000+ BBB complaints in the past three years are more than any provider on our list, this accounts for less than 1% of the 500,000+ service contracts the company has sold over the same time period. Ultimately, these complaints represent a small number of CarShield customers.
The company’s low BBB rating is largely a reflection of customers having claims denied and having difficulties cancelling policies. Claims denials and misunderstandings of other policies regarding vehicle service contracts are common reasons for customer complaints across the extended car warranty industry. In order to prevent this, it’s important to understand your coverage before you commit to an extended warranty provider.
CarShield Extended Warranty Coverage
CarShield vehicle service contracts can last up to 300,000 miles, which is the highest limit available in the industry and makes the provider another smart option for drivers with high-mileage vehicles vehicles. Like Endurance, the maximum number of coverage years is not stated on the provider’s website. Below are the components covered by CarShield’s plans:
|Covered Component||Diamond||Platinum||Gold||Silver||Aluminum||Motorcycle & ATV|
|Fuel Delivery System||✓||✓||✓||✓|
|Factory Audio System||✓||✓||✓||✓|
All CarShield plans come with a waiting period of 20 days and 500 miles before becoming active. This protects the company from covering any pre-existing mechanical issues. Additionally, CarShield extended warranties come with the following perks:
- 24/7 Roadside assistance: CarShield provides up to $75 per occurrence and $400 total for the life of the contract for towing, lockout services, fuel delivery, spare tire installation, battery jump-starts, and winching.
- Rental car reimbursement (included in most plans): You will be reimbursed up to $40 per day up to four days for rental car expenses in the case of a covered repair.
- Trip interruption reimbursement: CarShield will reimburse you up to $50 per day for three days for food and lodging if you experience a mechanical breakdown more than 100 miles away from home.
CarShield Warranty Plans
The table below contain’s a summary of CarShield’s extended warranty plans:
|CarShield Plan||Best For||Details|
|Diamond||Those seeking to extended or maintain bumper-to-bumper coverage similar to a manufacturer’s warranty for new cars||Factory-warranty-style coverage for almost any mechanical or electrical part|
|Platinum||Best coverage for vehicles with high mileage||Comprehensive plan for cars with high mileage which covers 15 major vehicle systems|
|Gold||Those seeking powertrain plus coverage for major and minor parts.||Enhanced powertrain protection for powertrain and other major systems|
|Silver||Car owners seeking basic warranty coverage.||Basic powertrain coverage for your vehicles most important parts.|
|Aluminum||Luxury cars, hybrids, and other newer vehicles with advanced electrical systems||Specialty coverage for vehicles with high-tech features like factory GPS, instrument clusters, gauges, and sensors|
|Motorcycle & ATV||Owners of specialty vehicles like motorcycles and ATVs that want extended warranty coverage.||Variety of coverage levels and contracts for specialty vehicles|
The difference in coverage between the plans above has most to do with the exclusions. The Diamond level of coverage has the fewest exclusions, while the Aluminum level has the most, meaning that a Diamond plan would theoretically cover more potential service failures than the Aluminum would.
CarShield Car Warranty Cost
CarShield extended warranty prices range from $90 to $130 per month depending on the plan you choose, based on quotes received by our research team. We were quoted about $1,700 for five years of exclusionary coverage.
Additionally, CarShield warranties come with low or $0 deductible, meaning customers have to pay either nothing or very little for covered repairs. Also, since CarShield pays repair facilities directly for repairs, you won’t be required to wait for a reimbursement. In order to make its plans as financially flexible as possible, CarShield offers month-to-month contracts that provide rolling coverage and don’t lock customers in for long periods.
CarShield specializes in affordable coverage for almost any driver and vehicle. Many drivers report finding cheaper rates with CarShield than other companies, and our research found that as well.
If you want to learn more about CarShield, you can check out this guide.
#5: autopom! (Best Claims Process)
Coming in with a respectable score of 4.2 out of 5.0 stars, last provider on our list is autopom!.
The Bottom Line
Below you can see how autopom! performed in the 4 ratings categories used to assess every extended car warranty company in the industry:
|Review Category||Ratings Score|
Compared to the two extended warranty companies above, autopom! is a relative newcomer. It’s also a bit smaller than CARCHEX and Endurance. However, that doesn’t mean it’s less reliable. We recognize autopom! for having the “Best Claims Process” in 2022 based on customer reviews and how it advocates for customers throughout the process of filing. a claim. For these reasons, autopom! is one of the best extended car warranty options for drivers who want top-notch service. Below is the complete list of autopom! pros and cons:
|autopom! Warranty Pros||autopom! Warranty Cons|
|Provides high-value extended warranties with several options per coverage level||No transparent pricing information available|
|Simple, painless quote process||High down payments compared to other providers|
|Contracts come with roadside assistance||Only vehicles that are in good condition accepted, especially for full coverage|
|Excellent customer service ratings and online reputation||Limited number of plan offerings overall|
|At least one plan available in every state||Overall cost of warranties high compared to other providers|
|Mechanical breakdown insurance available in Idaho, Oregon, and California||No coverage available for exotic vehicles and some luxury brands|
|Plans are fully transferrable||Some plans only available in a few select states|
|Repairs can be made at any licensed facility||Not a direct provider of its own contracts|
|No max mileage limit and can cover vehicles up to 14 years old||Coverage information is vague on company website|
|Reasonable payment plans break price into affordable installments||Coverage exceptions for BMW, Audi, and Mercedes|
|Solid coverage for up to 7 years of 150,000 miles||Down payments are higher than average|
|Offers a unique customer-advocacy program||No basic powertrain plan|
- Founded: 2009
- Headquarters: 22651 Lambert St #102, Lake Forest, California, 9263
- Provider Type: Broker
- Availability: All 50 States
autopom! Company Reputation
With a company name derived from it’s mission, which is to provide automotive peace of mind, autopom! is a reputable provider that has been around for 13 years. Based in Lake Forest, California, it can cover drivers in the Golden State through mechanical breakdown insurance (MBI) plans and offers extended warranties to drivers in all 50 states. Autopom! is an extended car warranty broker that partners with four different providers, including EGV Cos. (Omega plans), Royal, Integrity Admin Group, and Mercury General. The company offers one to two plan options from each of these providers. All of these providers are financially stable and backed by reputable insurance companies:
- Royal: Backed by American Bankers Insurance Company, rated with an A3 [stable] score from Moody’s and an A [excellent] from AM Best.
- Mercury General: Has an A [excellent] score from AM Best.
- Omega: Backed by Lyndon Southern Insurance Co., a subsidiary of Fortegra Financial Corp., which has an A- score on AM Best.
autopom! Customer Ratings And Reviews
- Better Business Bureau (BBB) accreditation: Yes (since 6/7/2010)
- BBB rating: A+
- BBB customer review score: 4.6 out of 5.0 stars based on 44 reviews
- BBB customer complaints: 0 BBB Complaints as of 11/15/2022
- Trustpilot rating: “Excellent”
- Trustpilot customer review score: 4.7 out of 5.0 stars based on 118 reviews
autopom! has strong customer service ratings compared to many companies in the industry and the company has received an impressively small amount of customer complaints in the previous three years. Reviews talk about the smooth purchase process as well as claims reliability.
autopom! prides itself for its low-pressure quote process and consultative customer service approach. This emphasis on providing a solid customer experience shows, as autopom! has one of the smoothest and most enjoyable customer experiences of any of the companies on our list.
While requiring customers to call in order to receive detailed quotes is the norm in the extended warranty industry, autopom! stands out for its painless quote experience. When customers request online quotes from autopom!, they can expect detailed quotes broken down by plan type, total cost (including deductibles), and payment plan options. The provider is known to send this information before even calling customers and makes relatively few pestering follow-up calls to customers compared to competing companies.
The company’s claims process is as smooth as its quote process, as autopom! guarantees that its customers will never be left alone to fend for themselves when filing a claim for covered repairs. The company works with the claims administrator to understand why claims were denied for customers who feel they’re being treated unfairly with a claims denial. Additionally, the company’s representatives will even investigate on behalf of the customer when they feel like the claims process is taking too long.
autopom! Extended Warranty Coverage
Autopom! offers four coverage levels that can last up to 150,000 miles. With the choice of a mileage cap and max term of three, five, seven, or eight years, autopom! has a wide range of coverage options to fit customer’s needs.
The following benefits come with autopom! extended warranty coverage:
- Roadside assistance
- Trip interruption reimbursement
- Rental car coverage
- Tire protection (on some plans)
The table below highlights the coverage details for warranties offered by autopom!:
|autopom! Plan||What It Covers|
|Exclusionary||Factory-warranty-like coverage for almost any mechanical breakdown or electrical component failure|
|High-Level||Covers hundreds of components on most major systems on your vehicle. Some plans include coverage for hybrid parts and GPS system.|
|Mid-Level||Powertrain coverage that also protects many important systems of the vehicle, including braking, steering, and air conditioning|
|Powertrain Plus||Powertrain coverage that protects the basic systems of the vehicle including the engine, transmission, drivetrain, and air conditioning, plus some basic electrical components|
There is also a lot of flexibility regarding what’s covered in the plans highlighted in the table above. An example of this can be seen with the Powertrain-Plus plan. In addition to the standard level of coverage that comes with this entry-level plan, the Powertrain-Plus plan includes optional coverage for the fuel, air conditioning, and electrical systems.
autopom! Car Warranty Cost
autopom! extended car warranty plans tend to range from $2,423 to $2,520, according to our research. Your overall extended car warranty costs will depend on the plan you choose. The cost of seven years of exclusionary coverage is about $2,400, which is closest to the price we received from CARCHEX. While autopom! is an affordable provider that offers several deductible options, it does require a higher down payment than many other companies.
If you want to learn more about the company, you can read our in-depth autopom! review.
Extended Car Warranty Providers
If you want an extended warranty to help with the cost of car repairs, you shouldn’t use just any company. To find reliable coverage, it’s important to compare options from the most reputable extended car warranty companies. Good extended warranty companies are out there, and you can find them if you know where to look. You can use auto industry review sites (like this one) or resources like Consumer Reports to locate reputable providers.
Reputable Extended Car Warranty
Due to common perceptions about the extended car warranty industry due to the unsavory business practices of a few bad apples, perhaps the most important ratings category for many customers is the industry reputation score. For for this reason, we’ve rated our top 5 providers in terms of who is the most reputable extended car warranty company. While CARHEX doesn’t score as well in some of the other categories, we found that it is the most reputable extended car warranty company:
|Company||Reputation Score||Years in Business|
|Protect My Car||4.4||17|
How To Find Reliable Car Warranty Companies
Just sifting through warranty expiration notices or advertisements online makes it clear that there are many extended warranty companies out there–but some are definitely better than others. Here are a few techniques you can use to avoid the worst extended auto warranty companies and find reputable providers.
Consider Company Reputation
When researching a company’s reputation, it’s a good idea to check out its Better Business Bureau (BBB) page. Not every company will have a perfect rating from the BBB, but the most reliable extended car warranty companies will work with the BBB to resolve complaints and fix issues.
Another thing to note is whether the business has accreditation from the BBB. Not all companies participate in this program, since it requires a fee for membership. However, it can be a good marker for companies that care about customers.
Reviewing a company’s reputation is also a good way to avoid scams. You’ll want to make sure to find a company that will stand by its promise to cover the cost of certain vehicle repair bills.
Read Responses To Negative Reviews
Any business with a significant number of customers will get some negative reviews. This is true for reputable extended car warranty companies as well. The main thing to look out for is whether the customer service team responds to negative reviews and complaints.
If a company doesn’t seem to care about replying to and working with unhappy customers, that’s a bad sign. Reputable companies will respond and offer suggestions for resolutions or even offer full refunds on the spot. This goes for reviews and complaints on the BBB website as well as Trustpilot, which is another site where people leave independent company reviews.
Look For Clarity And Honesty
It is important to check whether sample contracts are available online. You should be able to read an entire contract, including the fine print, before you make a purchase. If a company will only send you a contract after you purchase the plan, that can be a red flag.
Reputable extended car warranty providers are upfront about what plan options do and do not cover. Customer service representatives should also be able to explain the pros and cons of the company’s warranties without exaggerating the benefits. No vehicle warranty covers everything, so no reputable company would make that promise.
Extended Car Warranty
Technically, any warranty that isn’t offered by the manufacturer when purchasing a new or CPO vehicle is a vehicle service contract, which operates in the same way as an extended warranty. We focus on third-party companies in our review. Third-party vehicle protection plans typically provide more freedom in when you can buy the plan and which repair shops you can visit.
What Is An Extended Car Warranty?
An extended car warranty (also called a vehicle service contract or vehicle protection plan) can give you peace of mind that a variety of auto repairs are covered. If you need a repair that’s covered in your contract, you don’t have to worry about paying for a tow truck or dipping into your savings to cover rental car costs.
The warranty company will also handle the claim with the repair shop and either pay the shop directly or reimburse you. All of our recommended extended warranty providers let drivers go to any repair facility certified by the National Institute for Automotive Service Excellence (ASE®).
An extended car warranty, which is sometimes referred to as a service contract, a maintenance agreement, or a service agreement, is a warranty that is prolonged and offered to car buyers in addition to the standard limited warranty. An extended car warranty covers vehicle repairs due to mechanical failure after a car’s manufacturer warranty expires (typically after three years). A contract lays out exactly what is and isn’t covered.
You can find extended warranties from your vehicle’s manufacturer, dealerships, or third-party providers. You can also get extended warranties for new cars, certified pre-owned vehicles, and regular used vehicles.
Vehicle Service Contract
Extended car warranties are designed to protect you from costly repairs after unforeseeable mechanical breakdowns and protect your vehicle after the factory warranty expires. Extended warranties can be purchased for new or used cars from the vehicle manufacturer or a reliable, third-party alternative. Understanding the difference between a manufacturer warranty and third-party warranty could help you decide whether extended car warranties are worth it for you.
Extended Auto Warranty Coverage
Extended car warranty coverage is the level of protection an extended car warranty provides, including the types of parts covered and how the contract is set up. Generally, an extended car warranty covers mechanical breakdowns due to defects in materials or workmanship.
The term “defect” is important. An extended warranty won’t cover parts expected to wear out over time, like brake pads, belts, or clutch discs. It also won’t cover any damage from accidents or environmental events. Car insurance is designed to cover damage in those situations. If you are considering an extended car warranty, the coverage level is the most important factor in how your car will be protected in the event of a mechanical breakdown. Generally, a higher level of coverage is more expensive.
What Does An Extended Auto Warranty Cover?
An extended warranty covers mechanical failures of various vehicle parts that are specified in the contract. If a covered component fails, your extended warranty will pay the cost of parts and labor to have it repaired or replaced. Most extended warranty companies have flexible coverage options with various add-on benefits.
Types Of Extended Car Warranty Coverage
While contracts differ among providers, most offer a mix of stated-component coverage and exclusionary plans. Stated-component contracts list each specific part that’s covered under your warranty, and exclusionary contracts only list the vehicle parts that are not covered.
Exclusionary extended warranties provide the highest level of coverage. Also called bumper-to-bumper extended car warranties, these plans cover nearly all mechanical vehicle components. Parts and systems that are typically excluded from these plans include:
- Wiper blades
- Brake pads and shoes
- Shock absorbers and struts
- Exterior trim
- Interior upholstery
- Lights and bulbs
- Catalytic converter
- Damage caused by misuse, neglect, improper maintenance, collisions, or acts of nature
- Routine maintenance services
Types Of Extended Car Warranty Plans
There are typically three main types of extended car warranties: bumper-to-bumper warranties, powertrain plus plans, and powertrain plans. Understanding the difference between each type of extended warranty can help you decide which level of protection is right for you:
- Bumper-to-bumper: This term refers to the highest level of vehicle protection available, providing coverage for the most vehicle components. Ironically, these plans do not cover the physical bumpers of your vehicle, but rather protect most parts in between the front and rear bumpers.
- Powertrain plus: Some providers also offer mid-tier extended warranties that cover powertrain components as well as select vehicle systems like the air conditioning, suspension, and brakes. This middle-of-the-road plan protects some (not all) high-tech and electrical systems that bumper-to-bumper plans cover, plus powertrain components that are covered by a powertrain plan.
- Powertrain: The most basic level of coverage, best for highly reliable and older vehicles, a powertrain plan provides protection for the parts of your vehicle that deliver power from the engine to the wheels. These contracts only cover the parts of your vehicle that make it move, including the engine, transmission, and drive axles.
Extended Car Warranty Benefits
A huge benefit of extended warranties is that you can better plan out your monthly and yearly budgets. With covered repairs, all you have to do is pay your deductible, if you have one. Many car owners avoid paying for $1,000 or $2,000 repairs out of pocket with extended warranties. In addition to paying for repairs or replacements of covered components, the best extended car warranty companies also provide a number of benefits along with whatever repairs their plans cover. Some common perks include:
- 24/7 roadside assistance for services like fuel deliveries, battery jump-starts, and lockouts
- Trip interruption coverage if you break down far from home and have to stay the night while your car is being repaired
- Rental car reimbursement while your vehicle is in the shop
- Towing coverage if your vehicle becomes inoperable and needs to be transported to a dealership or repair shop
Extended Car Warranty Exclusions
To be an educated shopper, you should also know what extended warranties don’t cover. Even contracts that offer comprehensive coverage for most major systems typically have some exclusions. Below is a list of exclusions, or items and repairs that an extended car warranty doesn’t cover:
- Damage to normal wear-and-tear items like brake pads and windshield wiper blades
- Regularly scheduled maintenance like oil changes, alignment or other recommended maintenance
- Preventative maintenance
- Unauthorized repair costs
- Damage due to or lack of maintenance, neglect, misuse, or use of improper fuel or fluids
- Damage due to environmental factors, chemicals, or extreme weather conditions
- Damage from theft, vandalism, or an accident-related collision
- Cosmetic items
We recommend that you compare sample warranty contracts and weigh the pros and cons of extended car warranties before deciding on a specific provider and plan. Sample contracts give you detailed information on what exactly your warranty would cover in case of a needed repair.
Extended Car Warranty Cost
In our 2022 extended car warranty survey we found that half of the 1,000 respondents reported paying between $1,615 and $3,208 for their extended warranty. Here’s a complete breakdown of what people reported paying in our survey:
Average Cost Of An Extended Car Warranty
Our secret-shopper analysis shows that the average cost of an extended car warranty ranges from about $1,700 to $4,000 for three to seven years of coverage. On average, a bumper-to-bumper warranty is around $2,511, and a powertrain warranty rings in at $2,904. Five years of exclusionary coverage typically costs about $2,400, according to quotes we received.
Your specific cost for an extended car warranty will depend on a variety of factors, including:
- Your vehicle’s make, model, age, and mileage
- Your location
- Existing coverage
- The provider you choose
- The coverage-level of the plan you choose
- The deductible you choose
- How long your contract lasts
- Your payment plan, the length of the payment-period and the amount you pay upfront
Extended Car Warranty Quotes
Top providers allow you to get free quotes for your vehicle online. This can help you get a better idea of what you would be paying for coverage. The best way to get the most coverage for the best price is to shop around and compare personalized quotes from a number of top providers. Once you get a few new or used vehicle warranty quotes, you’ll see what prices and monthly payment options are available.
Reputable extended car warranty companies typically offer a 30-day money-back guarantee. You’ll find the lowest rates if you purchase a warranty contract for a newer vehicle still covered by the manufacturer’s bumper-to-bumper warranty (which typically lasts around three years).
How Do Extended Warranties Work?
Every extended warranty company has its own claims process, but most work the same way. After a breakdown, drivers must take their vehicles to an approved repair facility.
If you purchase an extended warranty from your vehicle manufacturer, you must have repairs made at a dealership. Third-party vehicle protection plans usually allow customers to have vehicles serviced at any repair shop certified by the National Institute for Automotive Service Excellence (ASE®).
The repair shop will perform a teardown diagnosis and contact your extended car warranty company with the results. Your provider will then consult your contract and authorize covered repairs. After repairs are completed, reputable warranty administrators will pay the repair shop directly and you’ll only be responsible for your deductible. Some companies, however, will have you pay the full price of repairs upfront and send you a reimbursement check.
Typical extended warranty deductible options are $0, $50, $100, and $200.
Are Extended Car Warranties Worth It?
Whether or not an extended car warranty is “worth it” depends on your preferences and lifestyle. Drivers who can cover unexpected repairs may not need an extended warranty, but those who prefer to make small monthly payments will find value in extended protection.
An extended warranty could pay out significantly more for repairs than the initial cost of the warranty. It often helps drivers avoid paying high repair costs out of pocket, so an extended warranty can be worth it for many drivers. You may want to have an extended warranty for the peace of mind it brings knowing a number of expensive repairs will be covered if the need arises.
A recent study by software manufacturer PegaSystems, Inc. surveyed Americans on their opinions on car warranties, and 62 percent of drivers reported having benefited from coverage in the past year.
We recommend honestly assessing your vehicle’s reliability and your personal financial situation to determine if purchasing an extended car warranty is worth it for you. If you can easily afford the cost of unexpected repairs out-of-pocket, purchasing an extended warranty might not be the right plan for you. If you want to guarantee you aren’t paying for coverage you will never use, keeping a savings account exclusively to be used in the event of a breakdown is one way to save for repair costs.
Extended Warranty Pros And Cons
A new car’s manufacturer warranty is great, but it won’t last forever. To expand your vehicle protection, you can get an extended warranty. That said, an extended car warranty isn’t the right choice for everyone. Here are some benefits and drawbacks to consider when deciding whether to purchase coverage.
- Protect against sudden and unexpected repairs
- Can be financed over months or years
- Include benefits such as roadside assistance and rental car reimbursement
- Not every repair will be covered
- Mechanics need approval from the claims administrator before starting repairs
- Cost of contract may not exceed the cost of covered repairs
Should I Buy An Extended Car Warranty?
In worst-case scenarios, car owners can face hefty repair bills they can’t afford, leaving them stranded without reliable transportation. To avoid ending up in this scenario, many drivers choose to finance repairs over time through an extended car warranty.
However, an extended car warranty can be a pricey investment. Take time to consider if you should invest in coverage. On one hand, it may be more cost-effective to skip the extended warranty and save for the cost of repairs yourself. On the other hand, an extended warranty can bring peace of mind on the road.
Reasons You Should Purchase An Extended Warranty
- You can’t afford the cost of a sudden, unexpected repair.
- You want to plan for repair costs by financing them over a longer period of time.
- You are offered a low-priced plan from a reputable extended warranty provider.
- You expect your car to require frequent repairs.
- You drive a luxury vehicle that will require expensive repairs.
Reasons You Should Not Purchase An Extended Warranty
- You can easily pay for costly repairs out of pocket as they arise.
- You don’t anticipate the cost of vehicle repairs to be more than the cost of an extended warranty.
- You have an exceptionally reliable vehicle.
- You plan on trading in your vehicle before or shortly after your factory warranty.
Best Extended Auto Warranties: Conclusion
There are many reputable extended car warranty companies, but we think Endurance has the best extended auto warranty overall. The company offers a wide range of coverage plans that last for many miles. Plus, Endurance is a direct provider, which means you’ll work with the same company the entire time.
In general, we recommend getting an extended warranty online quote and comparing prices from several extended warranty providers to find the best fit for your car and budget.
Best Extended Auto Warranty: FAQ
Below are some frequently asked questions about best extended car warranties:
How We Rate Warranty Providers
Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:
- Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
- Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
- Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the BBB score well in this category. Established providers with a long history of reliable service also receive positive marks.
- Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.
*Data accurate at time of publication.