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Plan Name
Plan Information
Plan Information
  • This plan is similar to a manufacturer’s warranty on a new car.
  •  Covers almost any mechanical or electrical component, minus a few exclusions
Plan Information
  • The best option for cars with high mileage
  • This comprehensive plan covers 15 major systems and includes the air conditioning, steering, fuel pump, suspension, brakes, engine, and more.
Plan Information
  • Covers the basic powertrain (engine, transmission, and drive axle) plus the water pump, turbocharger, and 4×4 transfer case.
  • CarShield’s most affordable policy
Plan Information
  • CarShield’s high-tech option, designed for luxury and specialty vehicles
  • Includes coverage of some basic systems plus high-tech components like factory GPS, instrument clusters, gauges, and sensors

After reviewing the best extended car warranty companies available, our team has determined that CarShield is one of the best on the market.

This in-depth CarShield review will take a closer look at customer reviews as well as cost, industry reputation, and coverage plans. To ensure that you’re getting the best coverage possible, we recommend reaching out to multiple warranty providers for free quotes.

56
COMPANIES REVIEWED
1,000+
CUSTOMERS SURVEYED
2,000+
RESEARCH HOURS
2,880
DATA POINTS
1,200+
REVIEWS ANALYZED

CarShield Rating

4.2

Bottom Line

CarShield is a popular extended warranty provider offering comprehensive coverage plans and benefits at lower-than-average prices.

CarShield Review

In our thorough review of the top extended car warranty companies in the nation, CarShield earns a rating of 4.2 out of 5.0 stars.

The overall rating score of 4.2 was aggregated from CarShield’s performance across four critical areas: coverage, cost, customer experience, and reputation:

Reviews CategoryRatings Score
Reputation3.8
Coverage4.6
Price4.5
Customer Experience3.6
Overall Rating4.2

These scores are calculated using the same methodology our review team uses to deliver unbiased assessments of aftermarket extended warranty companies to consumers.

Below are some other characteristics about CarShield that make the company stand out:

  • Low Rates: CarShield consistently offers some of the lowest extended warranty prices in the industry.
  • Month-To-Month Contracts: In addition to offering low rates, CarShield is one of the few provider that offers month-to-month, rolling contracts.
  • Specialty Coverage: CarShield offers coverage for motorcycles, ATV’s, and other specialty vehicles. The company even has a dedicated coverage plan for vehicles with advanced electronics.

Is CarShield Worth It?

Yes, a CarShield warranty can be worth buying if you’re looking for peace of mind and want extra protection for your vehicle. The company has been in business for over 17 years and is the most popular extended warranty provider, according to our survey.

CarShield Pros and Cons

Below is a detailed list of CarShield’s pros and cons:

Pros Roadside assistance and trip interruption, and rental car reimbursement for some plans Repair shop paid directly Wide range of coverage options Low or $0 deductibles Coverage up to 200,000 miles
Cons Negative CarShield reviews about advertising practices

What Is CarShield?

CarShield is a vehicle service contract broker, meaning it sells contracts administered by other companies like American Auto Shield.

CarShield’s plans offer comprehensive coverage and include the typical benefits at lower-than-average prices. With coverage for cars up to 200,000 miles, CarShield can be a smart choice for high-mileage vehicles.

Chart showing popular extended warranty providers

 

In addition, CarShield is the most popular extended car warranty provider we’ve reviewed. The company has even been featured on outlets like TBS, ESPN, HGTV, and CNN. In our March 2022 extended warranty consumer survey, 56 percent of the 240 respondents said they had used CarShield, making it more popular than any other provider.

CarShield Information

  • Company Name: CarShield
  • Year Founded: 2005. Since its founding 17 years ago, CarShield has grown to become one of the most popular extended warranty providers in the industry
  • Headquarters Location: 339 Mid Rivers Mall Dr, St. Peters, Missouri, 63376
  • Company Type: Vehicle Service Contract Broker

How Does CarShield Work?

CarShield’s vehicle service contracts cover your vehicle after a mechanical breakdown. Instead of paying for unexpected repairs all at once, you pay a monthly rate and a small deductible during needed repairs. Drivers can choose from a variety of coverage levels, ranging across 6 types of coverage lasting up to 200,000 miles.

How Much Does CarShield Cost?

CarShield is an affordable provider, as many CarShield reviews attest. Based on our research, CarShield’s highest level of coverage costs between $80 and $100 per month on average or between $1,700 and $2,000 in total. The company offers affordable pricing compared to other providers we reviewed, which is why we name CarShield the Best Value in our review of the best extended car warranty companies.

CarShield Prices

Additionally, CarShield’s total costs are within the range of what nearly half of the 1,000 respondents reported paying in our recent survey. Here’s a closer look at the cost breakdown of what people paid for an extended warranty in our survey:

Bar chart showing what people reported paying for an extended car warranty

Your car’s make, model, year, and mileage all affect the price. Prices can also vary between states because of regulations in different markets.

CarShield Rates

Here are a couple of CarShield quotes our team received:

Vehicle

CarShield Warranty

Term Length

Monthly Payment

Down Payment

Deductible

Honda Civic

Diamond Plan

5 years/

70,000 miles

$89

for 18 months

$295

$100

Subaru Outback

Gold Plan

Variable

$90 monthly

First payment

$100

Does CarShield Have A Deductible?

Based on our research, CarShield offers deductibles that are very low or nonexistent. The quotes we received from the company each came with a $100 deductible, which is standard in the extended car warranty industry.

What Does CarShield Cover?

There are six CarShield extended warranty plans that can last up to a total of 300,000 miles. All plans only cover repairs due to mechanical failures. CarShield won’t repair parts susceptible to wear and tear, like brake pads or serpentine belts.

Damage from accidents or environmental acts is not covered, nor is damage from lack of maintenance. In short, CarShield will repair mechanical failures due to defects in material or workmanship. Plans are accepted at any repair shop certified by the National Institute for Automotive Service Excellence (ASE®).

CarShield Plans

Here’s an overview of the warranty plans CarShield offers:

CarShield

Extended Warranty Plan

Covered Repairs

Diamond

This plan is similar to a manufacturer’s warranty on a new car. It covers almost any mechanical or electrical component, minus a few exclusions.

Platinum

CarShield’s Platinum plan is the best option for cars with high mileage. This comprehensive plan covers 15 major systems and includes the air conditioning, steering, fuel pump, suspension, brakes, engine, and more.

Gold

This is an enhanced powertrain plan. It covers parts on 10 major systems of the vehicle.

Silver

This plan covers the basic powertrain (engine, transmission, and drive axle) plus the water pump, turbocharger, and 4×4 transfer case.

Aluminum

This plan is CarShield’s high-tech option designed for luxury and specialty vehicles. It covers some basic systems plus high-tech components like factory GPS, instrument clusters, gauges, and sensors.

Motorcycle & ATV

Motorcycle and ATV owners can choose either Gold or Silver level plans for their vehicles.

CarShield Vehicle Service Contract

When we break it down, CarShield actually only offers four main plans for standard cars: Diamond, Platinum, Gold, and Silver. The last two plans aren’t applicable to all drivers. However, CarShield offers multiple contracts within each of these plan levels, including a month-to-month option for each plan.

The important thing is to understand exactly what’s covered under the contract. If you feel comfortable with the terms of the warranty, there won’t be any surprises later on.

 

CarShield offers six different extended warranty contracts. CarShield reviews show many drivers are happy with coverage.

CarShield offers sample contracts like this one on their website.

CarShield Roadside Assistance (And Other Perks)

All CarShield plans, except ATV contracts, come with roadside assistance, rental car reimbursement, and trip interruption reimbursement. ATV contracts only come with roadside assistance. Here are the details of CarShield perks:

Warranty Plan Benefit

What It Does

Roadside assistance

CarShield provides up to $75 per occurrence and $400 total for the life of the contract for towing, spare tire installation, lockout service, fuel delivery, battery jump-starts, and winching.

Rental car reimbursement

CarShield will reimburse you up to $40 per day ($160 per occurrence) for rental car expenses in the case of a covered repair.

Trip interruption reimbursement

CarShield will reimburse you up to $50 per day ($150 per occurrence) for food and lodging if you experience a breakdown more than 100 miles from home.

What Does CarShield Not Cover?

Let’s talk about the Diamond plan first because it’s the highest coverage level, similar to a factory warranty. It’s an exclusionary contract, so it only lists excluded parts. Overall, the exclusions for this plan are fairly standard and mostly fall into categories like cosmetic items or wear items. Here are a few examples:

  • Sheet metal
  • Hoses
  • Trim
  • Weatherstripping
  • Lighting
  • Spark plugs and wires

The Diamond extended warranty plan covers a single repair for certain high-tech items like the LCD screen, rearview backup camera, and convertible top motors.

Beyond CarShield Diamond coverage, each contract only covers the parts named in the contract. All contracts share some common exclusions, such as:

  • Damage from lack of maintenance
  • Damage from environmental events or accidents
  • Modifications
  • Wear items and standard maintenance
  • Pre-existing conditions
  • External nuts, bolts, or fasteners
  • Damage from a non-covered part

CarShield Waiting Period

All CarShield plans come with a waiting period of 20 days and 500 miles before becoming active. This protects the company from covering any pre-existing mechanical issues.

CarShield Quote

Buying an extended warranty from CarShield is a painless process. You just need to provide your car’s make, model, and mileage, as well as some contact information. When our team called for a quote, we were only on hold for about a minute. The whole phone call with the CarShield customer service representative took about 10 minutes.

CarShield Claims

The CarShield claims process is easy since the company pays the repair shop directly. However, if the repair is extensive, you may have to wait for an inspection for CarShield to verify coverage. You also might have to authorize a diagnosis, but it’s important to note that CarShield won’t cover the diagnosis if the repair isn’t covered.

Some CarShield reviews mention the company not paying for car repairs. It’s important to read the contract thoroughly and understand exactly what’s covered. For example, damage from overheating isn’t covered. So, if an engine component that is normally covered was damaged from overheating, CarShield won’t pay for the repair.

Also, remember that rental car reimbursement is, in fact, a reimbursement. You’ll have to pay for a rental up front and submit receipts later unless you get the repair at a dealership that also provides rental cars.

CarShield Transfers

CarShield extended warranty plans can be transferred to secondary buyers for a $50 fee. You can’t transfer the contract from one of your own vehicles to another, but you can get in touch with customer service to change coverage when you replace your car with a new one.

CarShield Cancellation Policy

You can cancel a CarShield contract within 30 days for a full refund, as long as you haven’t used it for any auto repairs. After that period, you can cancel coverage for a prorated refund based on time and mileage.

CarShield Customer Reviews

Over 10,500 CarShield reviews on Google give the company 4.2 stars out of 5.0, and over 31,800 customers reviews on Trustpilot rate it 4.1 stars out of 5.0. CarShield has a higher number of complaints on the Better Business Bureau’s (BBB) website than other providers, but it also sells more contracts.

CarShield Reviews And Complaints

Positive CarShield reviews show the extended warranty provider is popular among customers because of its helpful service. Overall, CarShield complaints represent only a small fraction of the company’s customers.

The sections below contain reviews and complaints from CarShield customers:

Positive CarShield Warranty Reviews

In addition to the CarShield review below, many others mention pleasant and helpful service when filing claims. Many drivers also talk about helpful staff when they get quotes and purchase plans.

“CarShield lived up to their end of the deal when I had trouble with my Chrysler 300. They had it towed to a shop. They provided a rental. CarShield paid the repair bill. Everything I could ask.”

– Paul E., BBB

CarShield Customer Complaints

The CarShield customer below brings up a common problem with all extended warranty companies: The driver expected a repair to be covered when it wasn’t. CarShield’s sample contracts state that the company doesn’t cover fastening bolts. Because of that, any damage caused by bolts isn’t covered, either.

“I was informed that the cam gear bolts caused damage to the cam cradle and metal throughout the engine. To be informed that you will not cover ‘fastening hardware’ is ridiculous. I find this unacceptable because it’s a part of the unit. I’m highly disappointed with this warranty!”

– Diane B., BBB

In other negative CarShield reviews, customers mention pushy salespeople who try to have callers buy plans over the phone on the first contact. The sales staff might not go through every exclusion over the phone, either.

Still, CarShield has a 30-day guarantee period. It’s important to take that time to read the whole contract and understand what’s covered.

CarShield Warranty Reviews: Conclusion

In this article, we provided an in-depth review of CarShield’s coverage plans, cost, industry reputation, and customer service. We also provided additional information about the company’s repair network, claims process, payment structure, and more.

CarShield Competitors: Recommended Extended Warranty Companies

Even if you find a very attractive price from CarShield, we recommend checking out a couple of other reputable extended car warranty companies to ensure you find the best price and coverage for your needs. Companies have varying criteria for determining what cars qualify for different plans, too.

In our research, we found Endurance and CARCHEX to be great options. Both companies offer plenty of coverage choices and allow drivers to visit any ASE-Certified® repair facility.

Company

Maximum Mileage

Number of Plans

Trustpilot Score

Endurance

200,000 miles

6

4.2 / 5.0

CARCHEX

250,000 miles

5

3.2 / 5.0

Protect My Car 

125,000 miles

3

4.5 / 5.0

CarShield 

200,000 miles

6

4.1 / 5.0

Autopom!

150,000 miles

4

4.8 / 5.0

Endurance: Best Coverage

Endurance has been around for more than 15 years. The company is a direct provider, so it administers all of its contracts. Endurance offers six protection plans, including a bumper-to-bumper option. In addition, all plans come with Endurance Elite Benefits for the first year, which includes benefits like key fob replacement, a collision discount, and total loss protection.

Read our Endurance warranty review to learn more.

CARCHEX: Best For Used Cars

We think CARCHEX is the best option for high-mileage vehicles because it can cover cars up to 250,000 miles. CARCHEX has been around for more than 23 years and is endorsed by industry leaders like Edmunds.com, Kelley Blue Book, and CARFAX. If you’re looking for an extended warranty for a car over 100k miles, CARCHEX is a great choice.

Learn more about this provider in our CARCHEX review.

Below are some common frequently asked questions that customers and consumers who are considering vehicle service contract coverage often ask about CarShield extended auto warranties:

CarShield Warranty: FAQ

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

  • Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
  • Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
  • Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the BBB score well in this category. Established providers with a long history of reliable service also receive positive marks.
  • Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

*Data accurate at time of publication.