Everyone makes mistakes. Everyone. The best way to judge the character of a person or an organization is how quickly they react to fix those mistakes. It's why anyone of conscience hates the NFL right now. What's the best automotive example of this?
The 2012 Honda Civic was an embarrassment for Honda as they assumed people in a recession would want to be reminded of that fact every day with a bland, boring, cheaper version of the car they used to build. They instituted one of the quickest redesigns ever. Reports indicate that Honda was already working to fix the car before it even went on sale.
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But that's easy, what's a better example?