For context, the Channel Tunnel is actually a set of three tunnels: Two single-track train tunnels running parallel to each other, with a smaller service tunnel in between them. The passengers on the stuck train were evacuated into the central service tunnel.


It took Eurotunnel five hours to get the stranded passengers out of the Channel Tunnel. Many passengers posted images and videos of their stressful ordeal on social media as they waited for answers. Reportedly, staff tried to repair the impacted train inside the tunnel before changing tactics, sending in another shuttle to evacuate the stranded passengers. Eventually, the disabled train was able to make it to the English side of the tunnel.