If you’re looking for reputable extended car warranty companies, you have many options. Our team has reviewed the best extended warranty companies, and autopom! and Endurance were two of the top providers in the rankings. We’ll compare the coverage, costs, and customer experience of autopom! vs. Endurance to help you decide whether a vehicle service contract from one of these companies is right for you.
Overview Of Autopom! And Endurance
If you’re looking to protect your car after the manufacturer’s warranty expires, autopom! and Endurance may be two of the companies you come across. But which extended warranty provider is the best? Here’s a comparison of autopom! reviews and Endurance reviews:
| Autopom! | Endurance | |
|---|---|---|
| Year founded | 2009 | 2006 |
| Better Business Bureau (BBB) rating | A+ | C+ |
| Reputation rating | 4.4 stars | 4.4 stars |
| State availability | 50 states | 49 states (excludes CA) |
Endurance has a C+ rating from the BBB and isn’t accredited by the organization. In the last three years, the company has closed more than 1,000 customer complaints via the BBB’s website. On the other hand, autopom! has an A+ BBB rating and no complaints over the past three years.
It’s important to note that after extensive research, our review team gave both extended auto warranty companies a rating of 4.4 out of 5.0 stars in the reputation category. This means that taking all factors into account, the reputations of each company are equal.
Autopom! Vs. Endurance: Coverage
Autopom! provides three coverage options that can cover your vehicle for up to 7 years/150,000 miles. Endurance provides six coverage options that can cover your vehicle for up to 8 years/200,000 miles. Because Endurance offers longer vehicle protection plans, our review team rated its coverage a near-perfect 4.9 stars compared to autopom!’s 4.1 stars.
Coverage From Autopom!
This aftermarket provider has three car warranty plans, which include:
| Exclusionary | The highest level of protection, this plan covers the majority of your vehicle’s mechanical and electrical components, excluding a short list of parts. |
| Mid-Level | This plan covers everything the Powertrain Plus plan does, along with a list of components that includes the braking, steering, and electrical systems. |
| Powertrain Plus | This plan covers specified components such as the engine, transmission, and drive axle. |
Coverage From Endurance
Endurance offers six coverage levels, which include:
| Supreme | This plan is essentially a bumper-to-bumper warranty with some exclusions, such as the safety restraint system, lights, glass, and other cosmetic parts of the vehicle. |
| Superior | This comprehensive plan provides coverage for hundreds of listed parts. |
| Secure Plus | This plan has the shortest waiting period out of all the vehicle protection plans Endurance provides: 30 days/1,000 miles. |
| Secure | This powertrain coverage plan covers only your vehicle’s essential parts, such as the engine, transmission, and drivetrain. |
| Select Premier | This plan is designed for high-mileage vehicles, though brake pads and suspension are not covered. |
| Endurance Advantage™ | This plan covers routine maintenance as well as mechanical breakdowns. There are three levels of coverage within this plan: Prime, Plus, and Preferred. |
Autopom! Vs. Endurance: Cost
According to our review team’s research, we found that the average price of an extended warranty is $2,524, with most costs ranging from $1,500 to $3,800. Our review team conducted a secret shopper analysis to find out how each extended warranty provider matches up against the industry average.
Secret Shopper Analysis Of Autopom!
| 2018 Honda Civic (30,000 miles) | 2012 Subaru Outback (88,000 miles) | |
|---|---|---|
| Plan Name | Exclusionary plan | Powertrain Plus |
| Term Length | 7 years/150,000 miles | 4 years/48,000 miles |
| Price | $2,423.50 up front | $94.50 for 24 months |
| Down Payment | Full amount | $252 |
| Deductible | $0 | $100 |
| Total Price | $2,423.50 | $2,520 |
| Notes About Process | Phone wait time was less than 1 minute. The entire process took 8 minutes. | Phone wait time was less than 1 minute. The entire process took 8 minutes. |
Secret Shopper Analysis Of Endurance
| 2018 Honda Civic (30,000 miles) | 2012 Subaru Outback (88,000 miles) | 2012 Subaru Outback (88,000 miles) | |
|---|---|---|---|
| Plan Name | Supreme | Supreme | Secure |
| Term Length | 6 years/71,000 miles | 5 years/51,000 miles | 5 years/ 51,000 miles |
| Price | $74.60 for 36 months | $89.01 for 36 months | $69.96 for 36 months |
| Down Payment | $161.35 | $189 | $152.55 |
| Deductible | $100 | $100 | $100 |
| Total Price | $2,846.95 | $3,393 | $2,671.11 |
| Notes About Process | Phone wait time was less than 1 minute. Easy process. | Phone wait time was less than 1 minute. Easy process. | Phone wait time was less than 1 minute. Easy process. |
Autopom! Vs. Endurance: Customer Service
Looking at customer reviews is a great way to help you choose an extended warranty provider. How a company treats its customers and potential customers can be telling of what to expect for your experience.
Autopom! Customer Reviews
Customer reviews for autopom! usually mention great customer service and helpful agents.
“I am so impressed with this company! I haven’t seen great customer service like this in a very long time! From the beginning, [Agent] … was very helpful [and] informative and seemed more interested in helping me [than] pushing a sale.”
– Jameela V. via BBB
“Great communication, and the customer service experience you will receive is beyond expectations. I would recommend autopom! to anyone needing an extended warranty for peace of mind.”
– Crystal H. via BBB
Endurance Customer Reviews
Endurance customers have plenty of good things to say about their experiences as well, namely knowledgeable and professional agents.
“My representative was polite, professional, knowledgeable, and extremely helpful. She was able to help me better understand my coverages under my contract. Excellent service.”
– Gregory C. via Trustpilot
“I had serious concerns about covered repairs. … [The manager] listened and responded to details regarding each concern. The provided remedy was fair and his courtesy, professionalism, and resourcefulness were true blessings for me as a senior citizen.”
– Genna M. via Trustpilot
Breakdown Of Customer Reviews
Both companies receive generally positive reviews. The BBB customer review rating for autopom! is 4.6 out of 5.0 stars, based on more than 45 customer reviews. While Endurance is not accredited by the BBB, its customer review score is an average 3.4 stars from more than 1,300 reviews.
Bottom Line On Autopom! Vs. Endurance
Though autopom! and Endurance are two of the industry’s best options for extended warranty coverage, our team believes Endurance is marginally better overall. Endurance is the highest-rated aftermarket provider we’ve reviewed, and the company administers its own contracts.
| Autopom! | Endurance | |
|---|---|---|
| Overall Star Rating | 4.2 | 4.6 |
| Reputation | 4.4 | 4.4 |
| Coverage | 4.1 | 4.9 |
| Price | $4.10 | $5 |
| Customer Experience | $4 | $5 |
Top Recommendations For Extended Car Warranties
When determining which extended warranty you’ll purchase for your vehicle, compare more than one provider to ensure you’re getting the best coverage. Extended warranty cost is one of the factors you should consider, but there are others as well. Here are three other providers we recommend looking into for an extended warranty.
Carchex: 4.3 Stars
Carchex received the Best For Used Cars award from our review team and has been in business for more than 20 years. This third-party car warranty provider offers five coverage options in all 50 states, with plans lasting up to 10 years/250,000 miles. With all of its vehicle service plans, Carchex offers additional perks such as towing, trip interruption coverage, and fuel delivery.
Read more: Carchex review
CarShield: 4.2 Stars
CarShield won our Best Value award and has been in business since 2005. The company offers six coverage options to protect your vehicle for up to 200,000 miles. CarShield’s vehicle service plans—available in every state except California—offer benefits such as roadside assistance, towing, and rental car reimbursement.
Read more: CarShield review
Protect My Car: 4.2 Stars
Protect My Car received our Best Maintenance Benefits award thanks to included perks such as oil changes and tire rotations. Founded in 2005, the company offers three coverage options lasting up to 125,000 miles. Coverage is available in 44 states, excluding Alaska, California, Hawaii, Missouri, Oklahoma, and Washington.
Read more: Protect My Car review
Autopom! Vs. Endurance: FAQ
How We Rate Warranty Providers
Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:
- Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
- Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
- Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) score well in this category. Established providers with a long history of reliable service also receive positive marks.
- Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.
*Data accurate at time of publication.