YouTuber Marques Brownlee finally bought his dream car—one of the first of the redesigned Tesla Model S P100D. That would be great, except the car has now completely lost its power steering mid-turn on him, twice.
When the Tesla Model S launched, we called it the world’s most expensive beta test, since the copious quality issues made early adopters seem like guinea pigs. It’s been a few years, and while the fit and finish of the Model S has vastly improved, the new Model X seems to still have a long way to go.
"What a ripoff!" — I said to my soon to be former boss. He had taken his then near-new 1996 BMW 325i convertible to the dealership for maintenance. The cost back in 1997? Over $500, which was more than what I recently paid for an 11 year old Camry I got from an impound lot.
This year's American Customer Satisfaction Index, a study put together by the University of Michigan's Ross School of Business, shows that the home state's automakers are losing ground in customer satisfaction to European and Japanese manufacturers. The report shows brands like Buick, Cadillac and Lincoln-Mercury…
J.D. Power & Associates has again released its annual Vehicle Dependability Study, measuring problems experienced by original owners of 3-year-old vehicles; in this case, 2005 model year vehicles. No surprises at the very top, as Lexus leads the pack for a 14th straight year, but two domestic brands — Mercury and…
There's some debate as to whether selling cars is a zero sum game, but there's generally a certain quantity of people looking for mid-sized cars, sports cars, compact cars, et cetera. With that as a given, relative rankings become important as people look to buy new cars. Lately, America has been doing better when…
Maybe Tiger Woods was on to something with his Buick Enclave. All we know is according to J.D. Power and all of his associates, Buick's moved up the dependability chart from third place up to a dead-heat tie with the luxe brand from the super best awesome number one automaker from the land of the rising sun, Lexus.…
No, that's not a typo. Jaguar took first in a quality survey published by German magazine Auto Zeitung. Sure, it's been the butt of quality-related jokes ("I have a Jaguar, but I drive a...") throughout the past four decades, with some owners reporting their cars just shut down in mid-drive, never to restart again,…
