As Jalopnik’s resident car buying expert and professional car shopper, I get emails. Lots of emails. Sometimes folks get into a tough spot or don’t know what to do, so I’ve decided to pick a few questions and try to help out.
You bought a brand new car. It has a problem: let’s say it “consumes” oil between oil changes. And the dealer simply refuses to work on the car, saying the condition is normal. Is there anything you can do? Yes.
One story I hear from time to time is that the dealership refuses to repair something under warranty. Their excuse? They say the consumer abused the vehicle and caused the problem. Luckily, the story doesn’t have to end there.
In 23 years of consumer protection practice, I have represented thousands of people. I am often asked, "What is the worst vehicle a client of yours has ever bought?" It's a toss-up between the car which could not be fixed despite 30 repair attempts and the vehicle which would catch fire each time it was driven over 50…
Friend of Jalopnik and consumer protection attorney Steve Lehto, breaks down the often confusing and complex Lemon Laws. If you have a new vehicle that is giving you trouble and it is still under warranty you need to read this.
The bizarre saga of Robert Montgomery, Tesla, and Wisconsin's own King of the Lemon laws, Vince Megna, has reached a conclusion, with the automaker handing over $126,836 and Megna putting out another batshit insane video that compares Elon Musk to the Wu Tang Clan.
With automakers producing hundreds of thousands of vehicles every month, there is the possibility that at least a few of them have serious problems. And with used cars there are so many things that could be wrong we couldn't possibly list them all (we'll list one: squirrels in the engine). There was a time when…
