CarMax is an absolute powerhouse when it comes to pre-owned vehicle retailing. It sells more than double the used inventory than their nearest competitor and they make significantly more money doing so. The primary reason for this is simple—most people are overpaying.
More than 25 percent of used vehicles sold at eight CarMax locations across the U.S. contained safety defects that weren’t repaired, despite being under recall, according to a review by car safety advocates. Some of the cars included unrepaired Takata airbags, which have been linked to numerous deaths.
Like many of you, I will often pass the time browsing CarMax listings to see what kind of questionable automotive purchases I could get with a MaxCare warranty. Sometimes some real gems will appear, and sometimes life plays cruel jokes on you.
CarMax bills itself as being better than your average used car dealership thanks to a “125 point inspection” said to ensure quality. But after one buyer bought what he considered a lemon from CarMax, a California court has determined that their inspection process isn’t all that thorough.
A CarMax employee, 43 year-old Warren Smale, was killed when the Corvette being test-driven by 28 year-old Alex Demetro crashed into a tree on Tuesday, at a CarMax dealership in Ontario, California.
Ahh, the Range Rover. Capable of traversing swiftly and adeptly through any possible worldly terrain, provided that terrain includes a factory-authorized Land Rover dealership and an unlimited supply of parts.
I recently took my Nissan Skyline GT-R to CarMax for a used vehicle appraisal. This is the least likely place you’d expect to see a Nissan Skyline GT-R, except possibly for the member parking lot at your local VFW hall.
I recently took my Hummer to CarMax for an appraisal, which was carried out by several helpful, perky CarMax employees who clearly thought I was certifiably insane.
Over the last few weeks, I’ve spent approximately 16 hours on commercial airplanes. This has given me ample time to read a wide range of automotive dealership complaints written by the kind of people who believe Applebee’s is fine dining. They seem to believe dealers are at fault for low trade-in offers. They’re wrong.
Oh, Carmax. You might not have the best deals on used cars, but you have some damn good marketing. So good in fact, that even a seasoned gearhead can get hypnotized by the desire to buy car “the best way,” even if it means overspending.
We all know CarMax is great for buying incredibly unreliable Range Rovers or fast, unreliable European hardware well beyond the factory warranty. But if you want something that’s not so old or not so rare, is the “no haggle price” really the best deal?
Ladies and gentlemen, the day has come: it's time for a new list of unreliable CarMax cars. You know what this means: I'm excited. You're excited. And CarMax is probably going to raise the warranty prices on each of these by 50 percent the moment they see this list.
There comes a time in the life of every Land Rover owner when he thinks about his children. Specifically, he thinks: "What's a more reliable way to get my children to school: Drive them in my Land Rover? Or let them carpool with a heroin addict?"
Well, ladies and gentlemen, Christmas is upon us, and I've decided to celebrate in my own special way: by getting violently ill. That's right: for the last few days, I've been moving around the house with approximately the same level of energy as a three-toed sloth in a zoo enclosure. ("Look honey! There he is!! … No,…
Ladies and gentlemen, it has come to an end: you can no longer get a Range Rover from CarMax with a cheap bumper-to-bumper warranty.
If you're a regular reader, you probably know that I write two frequent series here on Jalopnik. In one, I document all the problems I have with my used Range Rover, which I bought two years ago from CarMax with a bizarrely comprehensive six-year warranty. In the other, I tell you what it's like to own a used Ferrari
CarMax has used some effective marketing to position itself as a "cut above" your traditional used car lot. The jury is still out on whether or not CarMax gives you the best value, but their business model is very successful. Now Sonic Automotive wants part of the action.
Back in June I reported that a number of consumer groups were pressuring the FTC to investigate CarMax for deceptive advertising. Yesterday an article from AOLautos revealed that more than 1500 consumer complaints have been filed against the dealership group, but is it really a big deal?
