Illustration for article titled Not Quite Good To Go for Tacoma Toll Users

Transit officials in Tacoma thought they were at the forefront of technology when they initiated the unfortunately named "Good To Go" electronic toll system on one of their bridges. Turns out they're actually on the forefront of annoying people. Instead of the system automatically deducting the toll amount from their patrons' accounts, it's apparently popping 18 out of 100 compliant drivers. One family got nailed to the tune of $2,500. But of course, the toll operators are in no hurry to fix the problem. Said the director of toll operations: "We're always looking to continually improve, but the system is working well. I can't see of any major changes that are coming along in the near future." We can think of a minor one. [KING-TV]


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