Thanks to its top-notch customer service and Price Lock Promise, many Sherpa Auto Transport reviews give the carrier high marks and name it one of the top car shipping companies. To help you decide if you should trust your vehicle with Sherpa, we’ve taken a closer look at the shipping broker’s cost, services, and reputation. We also explore what customer’s who have used Sherpa have to say about the experience.

In This Review:

    Sherpa Auto Transport Overview

    Sherpa Auto Transport has been in business since 2017, and the Charlotte, North Carolina–based provider has garnered strong praise from drivers.

    Those who write Sherpa Auto Transport reviews tend to speak most favorably about the company’s locked-in pricing, excellent communication, and friendly representatives. When we reviewed the best auto shipping companies, we named Sherpa the Best for Locked-In Rates–a nod to its transparent pricing structure and efforts to provide stress-free service.

    Sherpa Auto Transport Pros

    Sherpa Auto Transport Cons

    Locked-in shipping rates

    Slightly higher prices

    Friendly and reliable shippers

    No terminal-to-terminal shipping

    Stellar customer service

    Clean Car Guarantee

    Sherpa Auto Transport Costs

    While many Sherpa Auto Transport reviews mention it having some of the best customer service in the vehicle shipping business, the company tends to be a bit on the pricier side. The table below lists sample quotes we received using Sherpa’s online car shipping quote tool. All pricing is for operable vehicles.

    Shipping Distance

    Car Type

    Open / Enclosed Transport

    Sherpa Auto Transport Price Estimate

    Denver to Washington, D.C. (1,663 miles)

    2018 Honda CR-V

    Open

    $975

    New York City to Los Angeles (2,778 miles)

    2018 Honda CR-V

    Open

    $1,650

    New York City to Los Angeles (2,778 miles)

    2018 Honda CR-V

    Enclosed

    $2,775

    The higher prices may be somewhat offset by Sherpa Auto Transport’s Price Lock Promise, which guarantees that your stated shipping price is the exact amount you’ll pay. With the Price Lock Promise, Sherpa Auto Transport can end up being a strong cheap car shipping option. Sherpa spells out all of its costs at the start instead of using bait-and-switch pricing, which some auto transporters are prone to do.

    Sherpa Car Shipping Cost Factors

    Your own Sherpa quotes may differ from ours based on factors such as:

    • time of year: the summer months and January tend to be more expensive
    • vehicle size: the larger the car, the more expensive it will be to move
    • urgency: the sooner you need the delivery date, the more it will cost
    • transport type: 0pen car transport is cheaper than enclosed car transport
    • distance: cross-country shipping from California to New York or Florida costs more than regional routes overall but less per mile
    • price of fuel: if fuel costs are higher, expect your car shipment to cost more

    If you’re trying to avoid the hassle of high car shipping costs, send your vehicle via open transport and provide a flexible delivery window.

    Sherpa Online Quotes

    To determine the exact cost to ship your own vehicle, you can get quotes through Sherpa’s website. Their online quote tool can return your estimated delivery cost in less than a minute. Simply be ready to input the following information:

    • name
    • email
    • phone number
    • vehicle information
    • drop off and pickup locations
    • drop off and pickup dates

    You can also also request that Sherpa follow up with an email or phone call to discuss your delivery options in greater detail.

    Sherpa Auto Transport Car Shipping Services

    Sherpa Auto Transport offers several standard vehicle shipping options, including:

    • shipping for cars, SUVs, and pickup trucks
    • transport of inoperable vehicles
    • shipping for collector and classic cars
    • open or enclosed trailer shipping
    • guaranteed pickup dates
    • expedited shipping (in some areas)

    Compared to other car delivery companies, Sherpa Auto Transport’s services aren’t as extensive. Sherpa Auto Transport reviews sometimes mention frustration with its lack of terminal-to-terminal delivery, which costs less than door-to-door service. The company also doesn’t offer shipments of motorcycles, all-terrain vehicles, or boats. Shipping a car to Hawaii, Alaska, and international locales is also off-limits with Sherpa.

    With the Sherpa Auto Transport Clean Car Guarantee, drivers get a complimentary car wash (valued at up to $20) within a week of their vehicle arriving at its destination. The free car wash comes in the form of a rebate and is cited as a plus in multiple Sherpa Auto Transport reviews.

    Sherpa Insurance Policy

    Sherpa shines, however, when it comes to its insurance coverage plan. Every car carrier who works with Sherpa Auto Transport is thoroughly vetted and required to carry at least $100,000 in cargo insurance coverage and a minimum of $1 million in liability coverage.

    Sherpa Auto Transport Payments And Cancellations

    The amount due on the final bill of lading shouldn’t be a surprise for drivers due to the accurate pricing of the Price Lock Promise. Credit cards can be used for your initial charges, but truckers only take cash or certified checks for the final payment.

    Customers who cancel their shipments before a trucker has been assigned will receive complete reimbursement minus a $25 dispatch fee. Expect to cover the full initial payment if a carrier has already been dispatched to your vehicle shipment.

    Sherpa Auto Transport Reviews

    With full accreditation and an A+ rating from the Better Business Bureau (BBB), Sherpa Auto Transport has a reputation for quality service. That’s also seen from Sherpa’s 4.9-out of 5.0-star rating based on roughly 200 customer reviews on the BBB website.

    Positive Sherpa Auto Transport Reviews

    Happy customers mention Sherpa Auto Transport’s timely deliveries, strong communication with customers, and commitment to an initially offered price.

    “Sherpa was fast, efficient, and extremely communicative throughout the entire process. I had zero issues with the pickup or delivery and would recommend to anyone in need of vehicle transport.”
    – A.A. Ron via BBB

    “Sherpa did a fantastic job shipping our car across the country. They gave us a quote without any hidden fees, picked up when scheduled, and delivered early, which fit our schedule perfectly. We were extremely satisfied.”
    – Janine W. via BBB

    Negative Sherpa Auto Transport Reviews

    Not all Sherpa Auto Transport reviews come from satisfied customers. Some people pan the company’s customer service and say that details were switched up on them unexpectedly.

    “The broker does not answer the phone and has not let us know where the car is. There is no customer service. We had to change the pickup dates and location.”
    – Michelle M. via Google Reviews

    “Terrible customer service and unprofessional representatives. Give your money to a company that earns it, not to rude companies that train staff how to pressure and talk down to customers.”
    – Alex L. via Google Reviews

    Because Sherpa Auto Transport is a broker, it works with a number of different movers. This means that customer experience may vary depending on the particular driver that books your shipment.

    Bottom Line On Sherpa Auto Transport: 4.0 Stars

    Sherpa Auto Transport has many strengths, from excellent customer service to the added security of the Price Lock Promise. We named Sherpa the Best for Locked-In Rates in the auto transport industry, though the company’s benefits go far beyond that.

    Reputation

    4.5 out of 5.0 stars

    Price

    4.0 out of 5.0 stars

    Services

    3.5 out of 5.0 stars

    Customer Experience

    4.5 out of 5.0 stars

    Top Recommendations For Car Shipping

    Our review team examined all of the industry’s best car shipping companies, looking at service options, costs, and customer reviews. Based on this, we ranked Easy Auto Ship and Montway Auto Transport in the top three providers along with Sherpa Auto Transport. As with Sherpa, you can request a free quote online from both of these brokers.

    Easy Auto Ship: 4.5 Stars

    Easy Auto Ship reviews praise its plethora of auto transport services and highly competitive rates, making it an appealing option for potential customers.

    Easy Auto Ship promises no hidden fees once you’ve accepted the terms of a shipment. On top of this, the company’s seamless booking and shipping processes and breadth of services make it our choice for the provider with the Best Added Benefits.

    Montway Auto Transport: 4.5 Stars

    Montway Auto Transport reviews reflect the company’s efficiency, reliability, and below-average prices, which explain why the company delivers more than 100,000 vehicles each year.

    A 4.5-star average out of 5.0 from over 4,800 customers on Google and accreditation from the BBB reflect Montway’s high standards. Like most auto transport providers, Montway offers online quotes free of charge. For all this, we rate Montway Auto Transport the Best Overall car shipping company.

    FAQ: Sherpa Auto Transport Reviews

    • Is Sherpa Auto Transport legit?

      Sherpa Auto Transport reviews show that it’s a legit car shipping company, as seen by its 4.9-star out of 5.0 customer rating from the BBB. The provider creates a seamless transport experience with locked-in rates and door-to-door delivery.

    • Is Sherpa Auto Transport a broker?

      Along with most vehicle delivery companies, Sherpa Auto Transport is an auto transport broker. In other words, Sherpa negotiates deals with highly regarded truckers on behalf of its customers.

    • How long has Sherpa Auto Transport been in business?

      Sherpa Auto Transport has been in business since 2017 and is headquartered in Charlotte, North Carolina. There are countless positive Sherpa Auto Transport reviews that speak to the company’s strong service standards.

    • What are the best auto transport companies?

      The best auto transport company for each person depends on their unique shipping needs. Our team of experts named Montway Auto Transport the best in the industry, though Easy Auto Ship, Sherpa Auto Transport, AmeriFreight, and uShip also make for excellent choices.

    • How do auto transport brokers work?

      Auto transport brokers connect drivers with reputable truckers who are willing to move their cars. Brokers themselves don’t transport vehicles, but they coordinate with legitimate trucking companies to ensure that your vehicle is moved efficiently and safely.

    • Is Sherpa expensive?

      Sherpa Auto Transport reviews show that initial quotes from the company can be expensive. On the other hand, the Price Lock Promise ensures that Sherpa’s prices stay the same, unlike most providers which sometimes switch pricing mid-shipment.

    How We Rate Auto Shippers

    Our review process aims to deliver consistent and unbiased assessments of car shipping companies. While there are multiple qualities that make an auto transport provider successful, our review team focuses on those we believe are the most important for consumers:

    • cost: Cost can be difficult to compare between providers because so many factors impact auto shipping rates. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and routes.
    • services: Our team of experts looks at the types of services available, as well as insurance coverage and the ability to guarantee pickup and drop-off dates. Ratings also take into account whether the transport company is a broker or a carrier.
    • reputation: It’s important that a car shipping provider is able to deliver your vehicle in a safe and timely manner. Companies with a strong rating from the Better Business Bureau (BBB) score well in this category. Established providers with a long history of reliable service also receive positive marks.
    • customer Experience: We comb through consumer reviews on sites like the BBB to learn about customer experiences. Car transport companies with a low volume of complaints score well in this area.

    *Data accurate at time of publication.