Nexus Auto Transport Reviews

Nexus Auto Transport provides dependable, low-cost car shipping services across the country. The company receives excellent customer feedback, but is it the best fit for your auto transportation needs?

In this review, our research team compares Nexus Auto Transport to the best car shipping companies in the industry. You can see how the provider stacks up against other leading shipping companies based on its cost, services, reputation, and customer experience to decide whether it’s the right choice for you.

Our team gives Nexus Auto Transport a rating of 4.1 out of 5.0 stars. The auto transporter works with licensed and insured carriers, and its services are comparable to those of its competitors. Nexus offers affordable rates and is a reasonable choice for those who ship specialty vehicles such as ATVs and motorcycles.

Is Nexus Auto Transport Legit?

Yes, Nexus Auto Transport is legit. The shipping provider was established in 2015 and is headquartered in Chicago. As an auto shipping broker, the company works with a network of carriers to ship cars for its customers. The Nexus Auto Transport network comprises 80,000 licensed and insured carriers nationwide.

Nexus Auto Transport has earned a positive reputation within the auto transport industry. The company holds a B rating from the Better Business Bureau (BBB) and has a positive customer review rating on the organization’s site and other platforms. Reviews highlight the broker’s competitive prices and vehicle shipping services. In negative reviews, customers complain that their pick-up dates and pricing have changed at the last minute.

Nexus Auto Transport BBB

Nexus Auto Transport is generally reviewed favorably by customers and organizations like the BBB. The company holds a B rating from the Better Business Bureau (BBB) and has a positive customer review rating on the organization’s site and other platforms. The company has a 4.1-star average rating out of 5.0 from more than 200 customers on the BBB.

Google Reviews Nexus Auto Transport

The auto transport company holds a 4.2 out of 5.0-star average customer rating from more than 2,100 Google reviews. Many Google users are happy with the company’s customer service and pricing.

Nexus Auto Transport Customer Reviews

Most Nexus Auto Transport customers commend the company’s pricing, communication, and delivery speed. Some negative reviews mention extra fees being added before pickup and scheduling difficulties. It also has a 3.4 out of 5.0-star average rating from customers on Trustpilot, though there are few Nexus reviews on the site.

Our team has included a few positive and negative reviews of Nexus Auto Transport from customers below.

Positive Nexus Auto Transport Reviews

“Excellent and reliable service. Pickup was very smooth, as well as delivery! Truck arrives safe and a lot faster than I expected. Will definitely be using this company in the future again.”
– Juan V. via BBB

“Nexus gave me a competitive quote and stayed in touch with me through the entire process in direct communication via phone and text. From scheduling, pickup, and drop-off. Car was dropped off a day earlier than promised. I’ll definitely use them again to transport a classic car.”
– Eric B. via Google

Nexus Auto Transport Complaints

“They quoted a price of $1,500 for a move. After two weeks of saying it would be ready the next day, they called and said the price increased to $2,200. … This broker is a scam, as many of them seem to be.” 
– Dan R. via Google

“Do not use Nexus to ship your car. … They will not help you [or] call you back, and they will keep your money. Not to mention the lies and bait and switch they like to pull to get you to book with them. Car arrived two weeks after it was supposed to be delivered. Avoid at all costs!” 
– Stef W. via Google

Nexus Auto Transport offers affordable vehicle shipping services compared to other auto brokers. The car shipping costs we were quoted for a standard, midsize vehicle traveling between 400 and 900 miles range from about $400 to over $1,500.

The following are some of the quotes we received from Nexus Auto Transport for open, enclosed, and expedited shipping:

You can reserve your car shipment with Nexus Auto Transport for a refundable $25 reservation fee. You can cancel your shipment up to a day before your driver is scheduled and receive a full refund for the deposit. Your deposit is nonrefundable once a driver has been assigned to your shipment.

Nexus Auto Transport offers a broad range of services in 48 states. Auto transport options available through the broker include open transport, enclosed transport, and door-to-door delivery.

Here is a short list of what Nexus Auto Transport offers:

• Enclosed vehicle transport: Classic and high-end vehicles often require extra care. Enclosed shipping helps keep your car safe from debris and the elements.

• Open vehicle transport: Cars are usually transported by open carriers, a convenient and cheap car shipping method. Because open carriers can hold up to 10 vehicles at a time, this method reduces shipping costs substantially.

• Door-to-door shipping: The most convenient way to ship a vehicle is by door-to-door delivery. You can select the locations where your vehicle will be picked up and dropped off.

• Expedited shipping: You can choose expedited shipping for an additional fee if you’re in a hurry.

• Specialty vehicle shipping: In addition to standard car shipping services, Nexus Auto Transport offers motorcycle, boat, and RV shipping.

It makes sense to choose Nexus Auto Transport because it provides affordable shipping and excellent customer service. However, it’s good to get car shipping quotes online from several reputable companies before choosing one. Montway Auto Transport and Easy Auto Ship are among our top recommendations for car shipping.

Nexus Auto Transport Competitors

Here are some of Nexus Auto Transport’s biggest competitors:

Montway Auto Transport: 4.6 Stars

Our team of experts named Montway Auto Transport Best Overall out of the top car shipping companies we reviewed. The provider is known for offering affordable rates and a positive customer service experience. It has great customer review scores on several sites and an A+ rating and accreditation from the BBB.

Montway is a smart choice to ship your car, as it offers reasonably priced vehicle shipping, access to 24/7 customer support, national and overseas shipping options, and a wide variety of transport services.

Learn more about the provider in our full Montway Auto Transport review.

Easy Auto Ship: 4.5 Stars

While Easy Auto Ship stands out for its exceptionally low auto shipping costs, the provider is also known for offering great additional benefits. With its many perks, including its guarantee of no hidden fees once a shipment has been accepted, Easy Auto Ship earned the title of Best Added Benefits in our 2022 review of the best auto shipping companies.

The company provides transport across all 50 states and international auto shipping. Like Montway Auto Transport, Easy Auto Ship has mostly positive reviews. The provider is accredited and has an A+ rating from the BBB. It also has an average customer review rating of 4.6 stars on the BBB’s website.

Read our Easy Auto Ship review for more information.

Nexus Auto Transport: FAQ

Below are some frequently asked questions about Nexus Auto Transport:

How We Rate Auto Shippers

Our review process aims to deliver consistent and unbiased assessments of car shipping companies. While there are multiple qualities that make an auto transport provider successful, our review team focuses on those we believe are the most important for consumers:

• Cost: Cost can be difficult to compare between providers because so many factors impact auto shipping rates. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and routes.

• Services: Our team of experts looks at the types of services available, as well as insurance coverage and the ability to guarantee pickup and drop-off dates. Ratings also take into account whether the transport company is a broker or a carrier.

• Reputation: It’s important that a car shipping provider is able to deliver your vehicle in a safe and timely manner. Companies with a strong rating from the BBB score well in this category. Established providers with a long history of reliable service also receive positive marks.

• Customer Experience: We comb through consumer reviews on sites like the BBB to learn about customer experiences. Car transport companies with a low volume of complaints score well in this area.

*Data accurate at time of publication.