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Our team has researched the best car shipping companies and determined which ones will take the best care of your vehicle on the road. Find out what we learned about Montway in this review, which considers factors such as cost, services, reputation, and customer experience.
Montway Auto Transport Review
There’s a lot to like about this shipping provider, according to Montway Auto Transport reviews. The company is known as a reliable auto transporter that offers quality service at below-average prices. For these reasons, we select Montway Auto Transport as the Best Overall car shipping company in the U.S.
Reputation |
4.8 |
|---|---|
Price |
4.3 |
Services |
4.8 |
Customer Experience |
4.6 |
Overall Rating |
4.6 |
Is Montway Auto Transport Good?
Montway Auto Transport is a reputable auto transport broker offering several car shipping services and cheap car shipping rates. The company is known as a reliable auto transporter that offers quality service at below-average prices. Below are the pros and cons of Montway:
Is Montway Auto Transport Legit?
Montway Auto Transport is a titan of the car shipping industry. Ever since its founding in 2006, the Schaumburg, Illinois-based shipping broker has efficiently and securely moved hundreds of thousands of vehicles throughout the country.
Additionally, Montway was the most popular transport provider in our car shipping survey, where 236 out of 1,000 respondents reported using the company’s shipping services. Here’s how the company compares to other popular shipping providers:
Montway Auto Transport Ratings
While low prices can sometimes correlate with poor service, it’s hard to argue this is the case here based on Montway Auto Transport reviews from highly satisfied customers.
In our survey that polled 1,000 respondents, 78 percent of customers who used Montway said they would recommend the company. 84 percent of respondents were satisfied with their service and the company was popular for shipping to and from Alaska.
Here’s a look at the complete breakdown of Montway Auto Transport customer satisfaction from our survey:
Montway Auto Transport BBB
Montway Auto Transport reviews are largely positive and prove the company’s reliability, as does the company’s full accreditation and A+ rating from the Better Business Bureau (BBB). The company also has a 4.6 out of 5.0-star rating from BBB customer reviews.
Positive Montway Auto Transport Reviews
Positive Montway Auto Transport reviews praise the company for its considerate drivers, quick delivery times, and low overall vehicle shipping cost.
“Excellent communication, service, and follow-up. Their contractor was very professional. Car was delivered from Florida to California on the date promised.”
– Robert S., Trustpilot
“Fair price. Fast and easy to arrange. On-time departure and arrival. Driver was professional and courteous. Would use again.”
– Steve, Trustpilot
Montway Auto Transport Complaints
Other reviewers find less to like about Montway Auto Transport services. The company receives some poor marks for price increases, neglected shipments, and broken promises.
“They provided me with a lowball price and attempted to up it several times by twice the amount. They made several promises to ship my car and never delivered. Big waste of time.”
– J.B., BBB
“Getting to speak with a human after a deal is brokered is impossible. I had to cancel because they did not respond to repeated inquiries about picking up my vehicle. I waited two weeks. Their only offer was to get it within two hours of me.”
– Chris M., BBB
Bear in mind that Montway is a broker and not a direct shipper. This means that it works with several contracted drivers, so your experience will depend on the particular driver who books your shipment. Still, a good shipping broker should be dedicated to making your experience as hassle-free as possible. Montway seems to provide this for the most part.
Montway Auto Transport Cost
According to Montway Auto Transport reviews, you’re likely to find some of the lowest car shipping rates through Montway. Our rates averaged $599 for a 500-mile shipment and $1,399 for a 1,500-mile transport with open vehicle shipping. The broker prides itself on its cheap car shipping, and most customers are satisfied with Montway’s value.
Our auto shipping consumer survey also found that 80 percent of respondents said cost was the most critical factor when choosing a company. The survey also showed that over 41 percent of respondents paid between $1,000 and $1,999 for their vehicle shipment.
Montway Auto Transport Sample Shipping Estimates
We’ve provided some price estimates from Montway Auto Transport below for operable vehicles with open transport.
Shipping Distance |
Car Type |
Type of Transport |
Montway Auto Transport Price Estimate |
|---|---|---|---|
Charlotte, North Carolina to Cleveland, Ohio (515 miles) |
2018 Hyundai Elantra |
Open Transport |
$599 |
Rapid City, South Dakota to Atlanta, Georgia (1,504 miles) |
2018 Hyundai Elantra |
Open Transport |
$1,399 |
Rapid City, South Dakota to Atlanta, Georgia (1,504 miles) |
2018 Hyundai Elantra |
Enclosed Transport |
$1,869 |
Washington, District of Columbia to Seattle, Washington (2,761 miles) |
2018 Hyundai Elantra |
Open Transport |
$1,449 |
The prices we received from Montway Auto Transport compare favorably to those from other major shipping brokers. Montway Auto Transport costs generally stay close to the rates above, but actual prices may vary.
Montway Auto Transport Cost-Per-Mile
According to Montway, the typical cost-per-mile depends on the total shipping distance, and usually breaks down as follows:
- $1.96 per mile for distances under 500 miles
- 93 cents per mile for distances of 500 to 1,500 miles
- 58 cents per mile for distances longer than 1,500 miles
Montway Auto Shipping Cost Factors
Even these numbers can vary. Keep in mind that car shipping costs are based on a several factors, including:
- Time of year: The summer months and January tend to be more expensive
- Vehicle size: The larger the car, the more expensive it will be to ship
- Urgency: The sooner you need the delivery date to be, the more the shipment will cost
- Transport type: Open transport is cheaper than enclosed shipping
- Distance: Cross-country shipping, such as Los Angeles to New York City, costs more overall but less per mile
- Delivery method: Door-to-door delivery is pricier than terminal-to-terminal shipping
- Price of fuel: If fuel is expensive, expect your car shipment price to increase
- Vehicle operability: Expect to pay much more if your car is inoperable
To save money during the shipping process, Montway Auto Transport reviews recommend moving your vehicle via open transport instead of enclosed trailers. If possible, avoid the busy summer months for lower prices and a shorter transit time.
Montway Auto Transport Quote
The best way to find out your exact rate is by getting an instant quote directly from Montway. You can do this at Montway.com and the process takes less than a minute. Be prepared to provide your name, phone number, email, vehicle information, shipping dates, drop off location, and pickup location.
Montway Auto Transport Car Shipping Services
Due to its size and years of experience, Montway Auto Transport can find a motor carrier for nearly every type of vehicle. While specialized shipments may lead to increased rates, Montway Auto Transport can provide shipping services for:
- Cars, SUVs, and pickup trucks
- Motorcycles
- All-terrain vehicles (ATVs)
- Golf carts
- Inoperable vehicles
- Collector and classic cars
- Open or enclosed transport
- Door-to-door transport
- Guaranteed pickup dates
- Expedited shipping and next-day pickup
- Long-distance services when shipping a car to Hawaii, Alaska, or internationally
There are exceptions, though. Montway Auto Transport does not deliver:
- Boats
- RVs
- Trailers
- Campers
- Cars loaded up with more than 100 pounds of personal items
The provider also does not offer terminal-to-terminal drop-off services, a fact that leads to some negative Montway Auto Transport reviews.
Montway Auto Transport Tracking
Tracking your vehicle through Montway Auto Transport is a very easy process. All you need is your tracking number and you can know everything about the status of your shipment. Simply go to Montway’s online tool and you can get information about the current location, delay information, estimated time of arrival and any issues that are happening with your shipment.
Montway Insurance
Montway Auto Transport reviews speak highly of the complimentary $100,000 of cargo insurance coverage included in all of the provider’s overland shipments. The broker also carries up to $250,000 worth of contingent cargo insurance, which should cover any damages, even if the trucker’s policy won’t cover a claim.
Montway Auto Shipping Cancellation Process
The Montway Auto Transport cancellation process is relatively simple.
- If your delivery has not been dispatched: If your order has not been assigned (dispatched) for loading, your payment is fully refundable.
- If your delivery has already been dispatched: If your order has been assigned (dispatched) for loading, your payment is still refundable, but less a $199 service fee or the amount of your partial payment, whichever is less.
If you follow through with the service from Montway Auto Transport, you’ll need to pay the entire bill of lading upon your vehicle’s delivery.
Montway Auto Transport Discounts
Montway Auto Transport does not offer many discounts, however they do supply a discount for retired and active military members.
Montway Auto Transport Military Discount
As we stated above, Montway offers a military discount to both retired and active military members. Before shipping your car you should put aside some time to research different discounts that you can get through Montway Auto Transport. Military discounts include storage, car shipping and more. Look online to see what military discounts apply to you.
Montway Auto Transport Promo Code
There are many promo codes available online that can help get a low price on car shipping. Search online to see what promo codes you can use and which are best for your budget.
Montway Car Shipping: Conclusion
We reviewed Montway Auto Transport and rated it a 4.6 out of 5.0 stars. Below are Montway’s top competitors and frequently asked questions:
Montway Auto Transport Competitors: Top Picks
We recommend getting car shipping quotes online from a few auto transport companies to find the best price. Especially if it is your first time shipping a vehicle, we suggest getting online quotes from two other top-rated providers, Easy Auto Ship and Sherpa Auto Transport.
Easy Auto Ship: 4.3 Stars
If one company can compete with Montway Auto Transport for low prices, it’s Easy Auto Ship. Drivers can expect competitive rates without skimping on service when they use the provider, which offers both U.S. and international auto shipping.
Many positive Easy Auto Ship reviews come from the company’s guarantee of no hidden fees once an offer has been accepted. Combine this with an all-online booking process and countless shipping options, and Easy Auto Ship deserves its designation as the provider with the Best Added Benefits.
Read more: Easy Auto Ship reviews
Sherpa Auto Transport: 4.4 Stars
Since its founding in 2017, Sherpa Auto Transport has been raising the bar for customer service. Even mid-shipment, communication is a breeze with the company. According to Sherpa Auto Transport reviews, the provider’s top benefit may be its Price Lock Promise, which guarantees that your rate will not increase during your shipment.
In our review of the best auto shipping companies, we name Sherpa Auto Transport as the Best for Locked-In Rates. While the car shipper often offers slightly higher initial prices than its competitors, the Price Lock Promise ensures that your costs stay relatively low overall.
Read more: Sherpa Auto Transport reviews
Montway Transport Reviews: FAQ
Below are some frequently asked questions about Montway Auto Transport:
How We Rate Auto Shippers
Our review process aims to deliver consistent and unbiased assessments of car shipping companies. While there are multiple qualities that make an auto transport provider successful, our review team focuses on those we believe are the most important for consumers:
- Cost: Cost can be difficult to compare between providers because so many factors impact auto shipping rates. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and routes.
- Services: Our team of experts looks at the types of services available, as well as insurance coverage and the ability to guarantee pickup and drop-off dates. Ratings also take into account whether the transport company is a broker or a carrier.
- Reputation: It’s important that a car shipping provider is able to deliver your vehicle in a safe and timely manner. Companies with a strong rating from the Better Business Bureau (BBB) score well in this category. Established providers with a long history of reliable service also receive positive marks.
- Customer Experience: We comb through consumer reviews on sites like the BBB to learn about customer experiences. Car transport companies with a low volume of complaints score well in this area.
*Data accurate at time of publication.