When you’re shipping your vehicle for the first time, finding an auto transport company can be overwhelming, especially if you’re not familiar with the process. Customer satisfaction is at the core of Mercury Auto Transport’s effort to provide affordable and easy-to-use vehicle shipping services. But with so many providers available, is it truly the best option?
It’s good to compare free quotes from several reputable shipping companies before choosing one so you can find the best price. We’ve researched and compared the best car shipping companies for you. In this review, we’ll examine Mercury Auto Transport’s prices, services, industry reputation, and customer reviews to help you decide if the company is the right auto shipper for you.
Mercury Auto Transport Review
Mercury Auto Transport works to provide affordable vehicle shipping with no hidden fees. Additionally, the shipping broker offers multiple transport options through its network of licensed auto carriers.
Mercury Auto Transport has above-average reviews, and most customers recommend the company.
| Overall Star Rating | 3.9 |
|---|---|
| Reputation | 4.1 |
| Price | 3.8 |
| Services | 3.8 |
| Customer Experience | 3.9 |
Is Mercury Auto Transport Legit?
Yes, Mercury Auto Transport is legit. The company is based in Davie, Florida and is an experienced car transporter that’s shipped more than 186,000 vehicles around the country since 2008. As a licensed, bonded, and insured broker, Mercury uses a network of motor carriers to connect its customers with auto shipping services.
Mercury Auto Transport ships the following types of vehicles nationwide, including Hawaii and Alaska:
- Cars
- SUVs
- Classic cars
- Trucks
- Pickups
- Boats
- RVs
Transports with this shipping broker are always door-to-door, making pickup and delivery simple. Expedited delivery can also be handled with open or enclosed shipping.
Mercury Auto Transport BBB
When it comes to industry standing, Mercury Auto Transport is accredited by the Better Business Bureau (BBB) and holds a B rating. The company’s highly satisfied customers are also a testament to its high quality of service. The company has an average rating of 4.8 out of 5.0 stars from more than 400 BBB customer reviews.
Mercury Auto Transport Google Reviews
Along with having great reviews from BBB, the company has an average rating of 4.6 out of 5.0 stars from more than 3,700 Google reviews.
Positive Mercury Auto Transport Reviews
In favorable reviews, customers praise Mercury Auto Transport’s professional service.
“Great service. I was given daily updates about my auto transport. They had a hauler within a few days and were very understanding when I could not make the first pickup date work. The hauler they found was also great.”
– David E. via BBB
“Very professional. I never shipped a car before and they made the process very clear to understand and stayed in touch with me the whole way.”
– Tonya B. via BBB
Mercury Auto Transport Complaints
Negative Mercury Auto Transport reviews highlight miscommunication and vehicles being damaged during shipping.
“Kept being put off until it was too late to transport. Took [a] long time to answer emails and messages. I would not recommend them to anybody.”
– Sandra M. via BBB
“Don’t use them! They have refused to pay for damages made to our truck, so we notified them immediately about it. We now currently have lawyers involved due to the $10,000 in damages!”
– Diana A. via BBB
Mercury Auto Transport Cost
Our team received quotes from Mercury Auto Transport for shipping an operable 2016 Kia Optima traveling over 1,000 miles and an operable 2017 Nissan Rogue traveling around 700 miles, and the costs ranged from around $600 to $900.
Here are a few sample prices we collected for Mercury’s open and enclosed transport services:
Shipping Distance |
Vehicle |
Open or Enclosed Shipping |
Mercury Auto Transport Quote |
|---|---|---|---|
Dallas to Charlotte, N.C. (1,126 miles) |
2016 Kia Optima |
Open |
$585 |
Louisville, Ky., to Jacksonville, Fla. (767 miles) |
2017 Nissan Rogue |
Open |
$665 |
Dallas to Charlotte, N.C. (1,126 miles) |
2016 Kia Optima |
Enclosed |
$840 |
Louisville, Ky., to Jacksonville, Fla. (767 miles) |
2017 Nissan Rogue |
Enclosed |
$910 |
Keep in mind that car shipping costs differ based on the type of transportation, the vehicle, and the mileage between pickup and drop-off locations. Other key factors include:
- Time of year: The cost tends to be higher during the summer and in January.
- Vehicle size: Larger cars are more expensive to ship.
- Urgency: Choosing a delivery date that’s closer will result in a higher shipping charge.
- Type of transport: Enclosed transport is more expensive than open transport.
- Distance: Cross-country shipping is more expensive than local shipment overall, but it costs less per mile.
- Delivery method: Door-to-door shipping costs more than terminal-to-terminal shipping. Mercury Auto Transport only offers door-to-door shipping.
- Price of fuel: When fuel costs are higher, shipping costs may go up.
All charges, taxes, and insurance are included in the initial quotes you receive from Mercury Auto Transport and its carriers. There’s no need to worry about any hidden fees once your car shipment has been processed.
Mercury Auto Transport Services
Mercury Auto Transport ships vehicles nationwide, and its services include:
- Open vehicle transport: It’s the most common method of shipping cars, but your vehicle will be exposed to the elements and road debris throughout the entire process.
- Enclosed vehicle transport: With this method, your vehicle will be shipped in a shipping container or enclosed trailer to protect it from damage during transit. It’s usually pricier than open transport, but it’s an excellent option for luxury and classic car owners looking for peace of mind.
- Door-to-door delivery: Your vehicle is picked up and dropped off as close to your home as possible.
Mercury Auto Transport doesn’t guarantee delivery dates because unexpected circumstances may arise, such as inclement weather or closed roads.
Mercury Auto Transport Reviews: Conclusion
In this review, we rated Mercury 3.9 out of 5.0 stars. We think their industry reputation and transport options make it a great options for car shipping. If you’re not convinced, check out some of their competitors below.
Mercury Auto Transport Competitors
We suggest getting quotes from a few auto transport companies to find the best price. As you look for the best provider to ship your car, consider comparing quotes from two of our top-rated providers: Sherpa Auto Transport and Easy Auto Ship.
Sherpa Auto Transport: 4.5 Stars
Sherpa Auto Transport, which was founded in 2017, has continuously set the standard for customer service and quality. Customers can trust that their vehicles are in excellent hands thanks to the company’s consistent communication throughout the transportation process.
In our review of the best vehicle shipping companies, Sherpa Auto Transport was named Best for Locked-In Rates. Sherpa Auto Transport’s most valuable benefit is its Price Lock Promise, which assures that pricing will not increase during shipment. Sherpa’s prices may be higher than those of competitors, but the Price Lock Promise ensures expenses remain reasonable.
Learn more in our Sherpa Auto Transport review.
Easy Auto Ship: 4.5 Stars
Easy Auto Ship is a trusted and reliable auto transport company that provides a wide range of services at affordable costs. The company provides vehicle shipping services across the country and abroad at favorable rates without sacrificing quality.
Easy Auto Ship offers competitive rates for open and enclosed vehicle transport. Aside from standard vehicles, Easy Auto Ship can transport motorcycles, RVs, and much more. The auto transporter also offers door-to-door shipping, as well as multi-car shipping and international vehicle shipping.
Learn more in our Easy Auto Ship review.
Mercury Auto Transport: FAQ
Below are some frequently asked questions about Mercury Auto Transport:
How We Rate Auto Shippers
Our review process aims to deliver consistent and unbiased assessments of car shipping companies. While there are multiple qualities that make an auto transport provider successful, our review team focuses on those we believe are the most important for consumers:
- Cost: Cost can be difficult to compare between providers because so many factors impact auto shipping rates. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and routes.
- Services: Our team of experts looks at the types of services available, as well as insurance coverage and the ability to guarantee pickup and drop-off dates. Ratings also take into account whether the transport company is a broker or a carrier.
- Reputation: It’s important that a car shipping provider is able to deliver your vehicle in a safe and timely manner. Companies with a strong rating from the Better Business Bureau (BBB) score well in this category. Established providers with a long history of reliable service also receive positive marks.
- Customer Experience: We comb through consumer reviews on sites like the BBB to learn about customer experiences. Car transport companies with a low volume of complaints score well in this area.
*Data accurate at time of publication.