Extended auto warranties can help cover repair costs, but there are many providers on the market–some reliable and others little better than scams. To help you in your search, we’re comparing two leading providers head-to-head: CarShield vs. CARCHEX.

Vehicle service contracts, also called extended warranties, come in many varieties. Some are similar to your car’s factory warranty, while others cover basic engine parts and little more.

We’ve reviewed a number of the best extended car warranty companies and rated CarShield and CARCHEX at the top of the class. Both of them are good choices, so take a few minutes and get a quote from each to compare your options.

You can start comparing free quotes from CarShield vs. CARCHEX below.

Best Value
4.2/5
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Best for Used Cars
4.3/5
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In This Review:

    CarShield And CARCHEX Highlights

    We know you might not have time to read article after article on extended warranty companies. Take a look at this quick comparison to get a feel for the main differences and similarities between CarShield vs. CARCHEX.

    CarShield

    CARCHEX

    Year Started

    2005

    1999

    Better Business Bureau (BBB) Rating

    F

    A+

    BBB Customer Review Score

    1.44 stars

    2.12 stars

    Deductible

    $0, $50, $100

    $0, $50, $100, $200

    Coverage Levels

    6

    5

    Rental Reimbursement

    $40 per day ($160 per occurrence)

    $35 to $40 per day (varies by contract)

    Towing Reimbursement

    $75

    $75

    Extra Benefits

    Roadside assistance, fuel delivery, lockout, spare tire, jump-start, trip interruption

    Roadside assistance, fuel delivery, lockout, spare tire, jump-start, trip interruption

    Waiting Period

    30 days and 1,000 miles

    30 days and 1,000 miles

    Cancellation Period

    Full refund within 30 days

    Full refund within 30 days

    Get Quote

    Get Quote

    If things look eerily similar, you aren’t seeing double. The two companies match each other on a number of points. For many drivers, it comes down to details between coverage options and the type of quotes that each company provides.

    One last thing when comparing CarShield vs. CARCHEX: If you live in California, CARCHEX is the one for you (CarShield doesn’t offer warranty plans in the Golden State).

    CarShield Vs. CARCHEX Reputation

    CarShield has been around since 2005, which is a fairly long time in the world of vehicle protection plans. It’s longevity says the company can handle resources well and pay out for the auto repairs that it covers under contract.

    CarShield has been featured on ESPN, TBS, CNN, and HGTV, among others. Out of all the providers we’ve researched, CarShield has the highest number of reviews on Trustpilot and Google. We also named it the Best Value provider when we compared quotes between companies.

    CarShield Pros

    CarShield Cons

    High ratings on Google and Trustpilot

    Poor BBB rating

    Established provider with large customer base

    CARCHEX is one of the longest-running extended warranty companies and has been around since 1999. The company is endorsed by auto industry leaders like Kelley Blue Book, Edmunds.com, and CARFAX. Over the years, it has paid out millions in claims. CARCHEX also provides coverage in California.

    CARCHEX Pros

    CARCHEX Cons

    A+ rating with the BBB

    Low BBB customer review score

    Numerous industry partnerships

    One of the oldest, more established extended warranty providers

    CarShield Vs. CARCHEX Coverage

    CarShield and CARCHEX both offer several coverage levels ranging from basic powertrain coverage to full bumper-to-bumper options. CarShield has a few more choices, offering specialty high-tech coverage as well as plans for motorcycles and ATVs. However, CARCHEX will cover higher-mileage vehicles.

    Coverage With CarShield

    CarShield can cover vehicles with up to 200,000 miles on the odometer depending on the plan.  Drivers can go to any licensed repair shop in the U.S. or Canada, including dealerships. There are six main plans to choose from:

    • Diamond: This plan is similar to a new car warranty. It covers any part of the car unless it’s listed as excluded in the contract, and it’s the best option for cars with low mileage.
    • Platinum: This plan covers hundreds of parts for most major systems of the car. It includes the powertrain, electrical, steering, air conditioning, turbocharger, high-tech components, and more.
    • Gold: This mid-level plan is a good option for cars with higher mileage and includes the powertrain, turbocharger, cooling, fuel system, air conditioning, transfer unit, and basic electrical.
    • Silver: This basic powertrain plan includes coverage for the engine, transmission, turbocharger, cooling system, and drive axle.
    • Aluminum: This CarShield plan is made for high-tech vehicles. It covers some basic systems like cooling and fuel delivery. It also covers additional high-tech and audio components and comes with options to increase coverage further.
    • Motorcycle & ATV: CarShield gives ATV and motorcycle owners a choice between Platinum or Silver coverage plans.

    CarShield covers any repairs due to a mechanical breakdown or failure. The provider won’t replace a part that has worn over time but isn’t broken, unless it’s a critical part that has worn beyond manufacturer tolerances.

    Always read the list of excluded parts and circumstances on the contract carefully. Here are a few common exclusions:

    • Wear and tear
    • Maintenance
    • Cosmetic items
    • Unauthorized repairs
    • Damage from lack of maintenance
    • Damage from accidents or environmental events

    If you want a plan that includes maintenance, you’ll have to look for a prepaid service plan from another provider.

    Coverage With CARCHEX

    CARCHEX covers vehicles in a similar way to CarShield. There needs to be a mechanical breakdown or failure for coverage to kick in, and CARCHEX shares many of the same exclusions.

    Here are the company’s five coverage plans: 

    • Titanium: This is CARCHEX’s bumper-to-bumper extended car warranty. It covers almost any mechanical or electrical part unless the part is specifically excluded. 
    • Platinum: This is the highest level of stated-component coverage. It covers many parts on all major systems of the vehicle, including audio, high-tech, brakes, and suspension. 
    • Gold: This mid-level plan covers parts on 13 systems of the vehicle including the suspension, air conditioning, and steering.
    • Silver: This enhanced powertrain plan covers nine systems, including the electrical, air conditioning, and fuel systems.
    • Bronze: Under this plan, CARCHEX covers the basic powertrain consisting of the engine, transmission, cooling system, transfer unit, and drive axle.

    The highest mileage covered is 250,000, and plans can cover some vehicles up to 20 years old. Because of this, we recognize CARCHEX for having the best coverage for used cars.

    CARCHEX also lets drivers go to any licensed repair facility for coverage. Some companies restrict the network of available repair shops, so this is an important thing to note when you’re comparing CarShield vs. CARCHEX.

    CARCHEX exclusions are pretty similar to the CarShield exclusions listed above. There may be slight differences, so it’s always a good idea to consult sample contracts online for each company.

    CarShield Vs. CARCHEX Price

    CarShield offers low-cost plan options with especially low monthly payments. Based on our quote research, CARCHEX plans are a little more expensive. However, these plans provide longer coverage. Some CarShield plans have the option to pay monthly for the length of the contract, which can end up being far more expensive in the long run.

    Cost of CarShield

    Before comparing our price data, be aware that quotes can vary significantly between vehicles and drivers. Prices are based on make, model, and mileage, plus variations in state regulations.

    We received two quotes from CarShield, one for a Honda Civic with 30,000 miles and another for a Subaru with 88,000 miles. Here’s what we found:

    Vehicle

    Plan

    Term

    Price

    Down Payment

    Total Cost

    Deductible

    Honda Civic

    Diamond

    5 years/

    70,000 miles

    $89

    for 18 months

    $295

    $1,897

    $100

    Subaru Outback

    Gold

    Unlimited

    $90

    per month

    First payment

    $5,400

    (for five years)

    $100

    In our research, we found extended warranties cost about $480 per year of coverage on average. The Diamond plan from CarShield costs about $340 per year, which is a good price.

    Again, these prices might not apply to you. The best thing to do is get multiple quotes to find a low price. Even if you don’t find prices quite this low, we think CarShield is a great company and is worth the cost for coverage.

    Cost of CARCHEX

    One thing we like about CARCHEX is its Low-Price, No-Haggle Everyday Guarantee™. It means the price you’re quoted is the lowest price available.

    While some people might like to negotiate prices, it can actually be nice knowing you’re looking at the lowest price from the start. Some other companies won’t offer discounts unless you specifically ask for them or show lower quotes from other companies, and that can be a hassle.

    We received a few quotes from CARCHEX for the same vehicles listed above.

    Vehicle

    Plan

    Term

    Price

    Down Payment

    Total Cost

    Deductible

    Honda Civic

    Titanium

    7 years/

    125,000 miles

    $107

    for 24 months

    First payment

    $2,568

    $100

    Subaru Outback

    Platinum

    5 years/

    60,000 miles

    $154

    for 24 months

    First payment

    $3,696

    $100

    Subaru Outback

    Silver

    6 years/

    60,000 miles

    $108

    for 24 months

    First payment

    $2,592

    $100

    Similar to CarShield, the bumper-to-bumper plan from CARCHEX (Titanium) also had an affordable price of $368 per year of coverage.

    CarShield Vs. CARCHEX Customer Experience

    When looking at customer reviews from sources other than the BBB, CarShield fares much better. For example, more than 8,000 reviewers on Google rate the company 4.1 stars on average, and the company has a 4.0 out of 5.0 star rating on Trustpilot based on more than 22,000 reviews.

    Positive reviews talk about helpful staff and CarShield claims being honored. The company has a number of complaints on the BBB, but when you consider the total number of customers, those complaints only account for a small fraction. Overall, most people have positive experiences with CarShield.

    Get a free quote from CarShield below.

    CARCHEX gets good ratings from industry leaders. It has an A+ rating from the BBB and has worked with the BBB whenever issues came up. It is known for being a reputable extended car warranty company with many happy customers. That’s one of its selling points when comparing CarShield vs. CARCHEX.

    Customer reviews on the BBB give CARCHEX 2.12 out of 5 stars overall, and about 1,400 customers give the company 3.2 stars on Trustpilot. Reviews say the customer service representatives are kind and personable, and that they explain every part of the warranty during the quotes process.

    Some negative reviews are from people who were caught off-guard by certain repairs being denied coverage. You can reduce the likelihood of this happening by reading the contract thoroughly and asking for help in understanding each part.

    CARCHEX and CarShield both have 30-day guarantees, so make the most of that time to understand the coverage. The vast majority of CARCHEX reviews are positive, so you shouldn’t have any problems if you understand the contract.

    To get a free quote from CARCHEX, click below.

    Bottom Line: CarShield Vs. CARCHEX

    At the end of the day, both of these warranty coverage providers would be a good choice for peace of mind for repairs. Between CarShield vs. CARCHEX, it comes down to the details. Here’s a quick recap:

    • CarShield doesn’t cover vehicles in California.
    • CARCHEX has five plans, and CarShield offers six.
    • CarShield covers up to 200,000 miles, while CARCHEX covers up to 250,000.
    • CARCHEX is best for used cars, and CarShield offers the best value.
    • CARCHEX has a stronger customer reputation on the BBB, but CarShield has a better reputation on Trustpilot.

    So, which should you choose? Well, considering it only takes a few minutes to get a quote, we think you should get a quote from each of them. That way, you can compare which specific plans and monthly payments are available for your vehicle. We found CarShield and CARCHEX both to be top providers in our research, so you can’t go wrong with either of them.

    CarShield

    CARCHEX

    Reputation

    4.0

    5.0

    Coverage

    5.0

    4.5

    Price

    5.0

    4.5

    Customer Experience

    4.5

    5.0

    Overall Rating

    4.5

    5.0