Like the day care centers (and some college dorms) before them, auto repair shops can now let clients see what goes on when they're not around — from the comfort of any Internet-enabled console. By subscribing to AutoWatch, a system offered by Michigan-based customer service technology firm, See Progress, shops can let customers (and the insurance companies that lothe the asphalt they drive on) monitor the progress of repair work. As anyone whose waited days or weeks for a progress report or who's taken daily calls from irate car-parents can testify, the system will likely prevent aggravation on both sides. It's the next best thing to getting a loaner car that's better than yours.
SEEING IS BELIEVING: Auto repair jobs can be viewed online while work is in progress [The Patriot Ledger (MA)]
With WiFi, Cars Could Warn Each Other of Danger to Prevent Accidents [internal]