GM Certified? Customer Gets Twice the Monte Carlo, No Satisfaction

Paulette Day's GM Certified Chevrolet Monte Carlo is an example of the often tenuous relationship between automobile dealer and manufacturer. Ms. Day took her newly purchased used Chevy into her mechanic after she noticed the paint color didn't quite match up. With the car up on a rack, the mechanic quickly surmised… »5/08/07 11:00am5/08/07 11:00am