Here's Why The DOT's Baggage Numbers Mislead The Traveling Public

Every month, the Department of Transportation compiles a report card for the U.S. based airlines — their on time performance, customer complaints, and baggage handling. The baggage report itself is misleading, and doesn't paint an accurate picture of who loses the most bags. Let's look at why this is. » 12/20/14 11:00am Saturday 11:00am