U of M Survey Contradicts Others, Claims Fewer Buyers Satisfied With…

This year's American Customer Satisfaction Index, a study put together by the University of Michigan's Ross School of Business, shows that the home state's automakers are losing ground in customer satisfaction to European and Japanese manufacturers. The report shows brands like Buick, Cadillac and Lincoln-Mercury… » 8/19/08 2:20pm 8/19/08 2:20pm

Lexus, Mercury and Cadillac Top New J.D. Power Vehicle Dependability…

J.D. Power & Associates has again released its annual Vehicle Dependability Study, measuring problems experienced by original owners of 3-year-old vehicles; in this case, 2005 model year vehicles. No surprises at the very top, as Lexus leads the pack for a 14th straight year, but two domestic brands — Mercury and… » 8/07/08 9:20am 8/07/08 9:20am

Are American Cars Getting Better Or Are Japanese Cars Getting Worse?

There's some debate as to whether selling cars is a zero sum game, but there's generally a certain quantity of people looking for mid-sized cars, sports cars, compact cars, et cetera. With that as a given, relative rankings become important as people look to buy new cars. Lately, America has been doing better when… » 6/05/08 11:55am 6/05/08 11:55am

Buick Ties Lexus Atop J.D. Power List Ranking Vehicle Dependability

Maybe Tiger Woods was on to something with his Buick Enclave. All we know is according to J.D. Power and all of his associates, Buick's moved up the dependability chart from third place up to a dead-heat tie with the luxe brand from the super best awesome number one automaker from the land of the rising sun, Lexus.… » 8/09/07 10:00am 8/09/07 10:00am