How To Use The Car Dealership Survey As Leverage To Get A Better Deal

I always recommend that car-shoppers do their negotiations away from the dealership, preferably by email. However, shopping this way isn't always easy and you will eventually have to visit the dealership. If you need one last card to play you can use the CSI (Customer Service Index) or "survey" as extra leverage. »7/07/14 10:00am7/07/14 10:00am

UAW, GM Negotiations Take A Few Hours Off, Workers Expected To Be Working This Morning

The Monday first shift starts in just a few hours, and both sides have taken a break this morning for tea, crumpets and you know, a few hours of napping. We're hearing all sorts of stuff from folks "close" to the negotiations. We're hearing "talks are going bad" and we're also hearing "union leaders expected to push… »9/17/07 5:48am9/17/07 5:48am