How To Use The Car Dealership Survey As Leverage To Get A Better Deal

I always recommend that car-shoppers do their negotiations away from the dealership, preferably by email. However, shopping this way isn't always easy and you will eventually have to visit the dealership. If you need one last card to play you can use the CSI (Customer Service Index) or "survey" as extra leverage. » 7/07/14 10:00am 7/07/14 10:00am

Chrysler UAW Agreement "Highlights" Book Leaks Out

While when we think of a book that's named "Highlights" we still think of the magazine one of our parents got for us when we were kids. Be that as it may, this "Highlights Book" is a run-down on the Chrysler UAW "White Book" — the agreement inked between the UAW and Chrysler which we've just been told has been agreed… » 10/15/07 2:45pm 10/15/07 2:45pm

UAW, GM Negotiations Take A Few Hours Off, Workers Expected To Be…

The Monday first shift starts in just a few hours, and both sides have taken a break this morning for tea, crumpets and you know, a few hours of napping. We're hearing all sorts of stuff from folks "close" to the negotiations. We're hearing "talks are going bad" and we're also hearing "union leaders expected to push… » 9/17/07 5:48am 9/17/07 5:48am