Run flat tires are the worst. No, really. That’s what people say. It’s true. J.D. Power says so. Yeah. That guy who does the surveys. And hands out the trophies. No not the big silver ones, the glassy corporate-looking ones. You know the ones. You see them in those car commercials.
Domestic Cars Top Imports In Quality Survey For First Time Ever
U.S. manufacturers top foreign carmakers in J.D Power Initial Quality Survey. USA! USA! USA! [AP/Yahoo]
JD Power Customer Satisfaction Index: 12% Of Buyers Lost To Crappy…
The just-released-moments-ago JD Power Customer Satisfaction Index indicates Jaguar, Cadillac, Lexus lead the 2009 pack of brands. Also, 12% of new sales are lost to other brands because of poor customer service at the dealer level. Wait, car dealers suck?
JD Power: Hyundai Genesis Highest-Ranked Newly-Launched Vehicle
The 2009 Hyundai Genesis
Lexus, Porsche Top 2009 J.D. Power Initial Quality Survey
The 2009 J.D. Power Initial Quality Survey is out. Lexus takes top marks followed by Porsche, Cadillac, Hyundai and Honda. The worst? Land Rover, Smart, And Mini.
Buick, Jaguar Overtake Lexus At Top Of J.D. Power Reliability Survey
Buick and Jaguar ended Lexus's 14-year reign, each taking a share of first place for brands with the most-dependable vehicles in a study released today. U-S-A! U-K-But-Really-I-N-D-I-A! [Automotive News]
Lexus, Mercury and Cadillac Top New J.D. Power Vehicle Dependability…
J.D. Power & Associates has again released its annual Vehicle Dependability Study, measuring problems experienced by original owners of 3-year-old vehicles; in this case, 2005 model year vehicles. No surprises at the very top, as Lexus leads the pack for a 14th straight year, but two domestic brands — Mercury and…
J.D. Power: Car Dealership Customer Satisfaction Improves, Jaguar…
According to the 28th annual J.D. Power and Associates Customer Service Index, car dealerships rose in customer satisfaction so far this year, due mostly to an increased satisfaction with repair work. Overall, two-thirds of the 37 brands ranked experienced gains in customer satisfaction. Dealer service overall…
2008 Chevy Malibu Refuses to be Ignored, Tops J.D. Power Initial…
The Car You Knew America Could Build (but wish they would have about 15 years ago) has just added another trophy to its collection. The 2008 Chevy Malibu
Ford Wins Big, Mercedes Improves in Initial Quality Study
The powers that be J.D.Power say FoMoCo's breached the top three in its Initial Quality study, and Mercedes is the most improved automaker of all. The study is fielded each year to determine which cars record the fewest problems in the first 90 days of ownership. Ford large's Lincoln brand reached all the way up to…
