It's pretty ridiculous, but my own parents got suckered into the, "Hey if you don't like it we'll come pick it up tomorrow, no harm no foul," routine. Of course they didn't get in writing, so when they called the next day (after discovering several things that they'd been lied to about), the salesman claimed he never made such an outrageous statement. They're still stuck with that damn car...
@bzr: "The sales team also allegedly suggested that she could afford the newer car if she stopped paying on her Medicare supplemental insurance."
I've been reading the original article and nowhere does it say that she physically tried to leave and they blocked her exit. It just says she "made excuses to leave" for EIGHT hours. If she wasn't actually tied down, she seriously has some major willpower problems.
Salesmen *sell* cars. If you are hanging about in their territory you are prey. Have a friend pick you up, get a taxi, walk to the corner whatever, just ignore the salesman.
Sure, the salesmen in question are horrible people, but what is wrong with this woman that she would buy a car to get them to stop?
I was once waiting for service in a Subaru dealership when I had my Impreza, ogling the STi in the showroom, and a salesman asked if I was interested in anything. I told him, "Nothing I can afford," and he ominously responded, "We can help you there." I actually found that chilling.
Coerced perhaps, but I will take issue with the claim of force.
Hyundai ain't exactly the "You buy this [expletive deleted] car, or I'll break your [expletive deleted] head." kind of dealership. I think even the frailest, most osteoporitc of old ladies could whup their asses. I mean it's Hyundai.
She obviously needs a copy of the Empowered Customer's Guide to Unclosing the Deal.
Salesman objection: "I don't know...the paperwork is done, I'm just not sure I can undo it."
Response: "Listen. What can I do to get myself out of this car today?"
Salesman objection: "I really ought to talk to my manager to finalize these documents."
Response: "Oh, so you consult with your manager on everything? Does he pick out your clothes for you, too?"
Salesman objection: "Can you wait here while I get you some coffee?"
Response: "Coffee is for closers."
Salesman objection: "I really want you to consider gap insurance and the extended warranty."
Response: "You can want in one hand and sh*t in the other. See which one fills up quicker."
I sell. Like this last guy, he's all "I don't know if I want this car..." so I start beating his head against the hood telling him, "look buddy, you're buying the f*ckin car" I tell you, I sell!
12/02/09
12/01/09
[www.desmoinesregister.com]
12/01/09
What are they going to do, tie her down and waterboard her until she forks over her Medicare money? (This isn't GM.)
12/01/09
I've been reading the original article and nowhere does it say that she physically tried to leave and they blocked her exit. It just says she "made excuses to leave" for EIGHT hours. If she wasn't actually tied down, she seriously has some major willpower problems.
12/01/09
12/01/09
12/01/09
12/01/09
I was once waiting for service in a Subaru dealership when I had my Impreza, ogling the STi in the showroom, and a salesman asked if I was interested in anything. I told him, "Nothing I can afford," and he ominously responded, "We can help you there." I actually found that chilling.
12/01/09
(apologies to other Audreys)
12/01/09
Hyundai ain't exactly the "You buy this [expletive deleted] car, or I'll break your [expletive deleted] head." kind of dealership. I think even the frailest, most osteoporitc of old ladies could whup their asses. I mean it's Hyundai.
Buyer's remorse, thy name is Audrey.
12/01/09
12/01/09
12/01/09
12/01/09
12/01/09
Salesman objection: "I don't know...the paperwork is done, I'm just not sure I can undo it."
Response: "Listen. What can I do to get myself out of this car today?"
Salesman objection: "I really ought to talk to my manager to finalize these documents."
Response: "Oh, so you consult with your manager on everything? Does he pick out your clothes for you, too?"
Salesman objection: "Can you wait here while I get you some coffee?"
Response: "Coffee is for closers."
Salesman objection: "I really want you to consider gap insurance and the extended warranty."
Response: "You can want in one hand and sh*t in the other. See which one fills up quicker."
12/01/09
12/01/09
I keed. Maybe.