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Detroit, 10:55 PM
Tue Nov 10
30 posts in the last 24 hours
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02/05/09
02/04/09
02/04/09
Hint, it's in the sign above.
I once did this to a Subaru salesman for laughs and he had no clue what it meant.
02/04/09
02/04/09
Wall of Faux-Outdoorsy Stone?
02/04/09
02/04/09
Yeah me too.
02/04/09
02/04/09
The Auto Manufacturers (at least the main line ones) don't support a loaner program, and they cut back on the demo programs. Yes, the high line makes still have some kind of a loaner program, but it is up to the individual dealer to initiate the program. That's why some BMW or Saab dealers still don't offer BMW or Saab's as service loaners.
It is the same tired argument I make when any one of you purchases a car at deep discount, and brag about it. If the dealer and the manufacturer can't seem to make enough of a profit selling the vehicle, they try and make up for it somewhere else, like higher service costs, or no loaners. Or, they don't offer that particular model any more (Case in point, the last GTO)
02/04/09
02/04/09
I AM A LESBIAN ... trapped in a man's body!
Is THAT why I'm on my seventh Subaru over 25 years?
02/04/09
Aw, come on. I said you could be an environmentalist, too.
02/04/09
It's really confusing how the car managed to get towed if she returned it to the dealer's lot. Maybe she parked it on the street or something?
Either way, blame goes to the dealer for not returning the car, the tow company for not contacting anyone, and Enterprise for not calling about the car for a whole month.
Still, nice to see the customer got out of this one.
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@seoultrain:
@BRAWNDO_POWERED:
So it's safe to conclude you get far better customer service in the U.S. compared to the U.K. Which just adds to my growing belief that England is a giant turd in the North Sea.
02/05/09
02/05/09
I used to take my car to the dealer for service. Very professional operation, and you paid a premium for it. They only had a couple of loaner cars, and it was tougher to schedule them than your service. But they did offer an on-call shuttle service that would pick you up from a couple of nearby transit points and then drop you off. Very prompt, and they only used top of the line cars, so also very posh. Let you know what you were missing, and probably encouraged plenty of folks to trade up before too long.
They also washed your car after service. Not a big deal, but a nice gesture. The best thing was warrantying work. I had a clutch slave cylinder (internal to the transmission) replaced by another dealer in another state. The seals went bad and I had to have the job redone. This dealer honored the original repair, even though the work had been done close to a year earlier. I was grateful and amazed.
02/04/09
02/04/09
Try that, instead of sending the customer to Enterprise, where they'll be saddled with a middlin' fair vehicle with the middlin' small engine, which might in any case be a better vehicle than what you're trying to sell. Get smart, dealers!
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Dealer didn't do what they were supposed to do. They're at fault. Enterprise got the car back. They lost some time they could have rented it, but it didn't rack up more milage, and it's probably good for another six months use with only a car wash.
02/04/09
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But if you can find me another 230hp, AWD, 5speed manual, compact wagon for $19k with 8k miles on the odometer, I'd be interested.
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02/04/09
Besides, who says lesbians aren't enthusiasts?
02/04/09
If you're not yet aware Subaru are generally known for their work in motorsport,mainly rally inspired. And secondly i never stated that lesbians couldn't be enthusiasts. You're the person that used the word in a negative manner in your original comment.
02/04/09
And, honest to God, most of the non-WRX Subie drivers I see are mannish-looking women, retirees and people with political cause bumper stickers (or a combination of the three). Their commercials don't help, either.
Yeesh, sorry for making an irreverent, un-PC comment about a sacred cow on the internets. You'd think this was a GM forum or something.
02/04/09
Subaru is one of those brands that i immediately think of the Impreza & almost forget its stablemates. Where i live Subaru also have stereotype owners,Enthusiasts, rally nerds,& welly wearing country folks.
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02/04/09
But let me ask this. When it was towed shouldnt they have looked for the owner of the vehicle either using the license plate or the BIG GREEN E'S placed on the car? Why was it towed if it was a late model (since it was a rental) vehicle? Also why was it towed if it was sitting at the dealers lot?
There are an awful lot of what-ifs here.
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