Dad Uses Dealership Trips As Reward To Foster Son's Love Of Cars

This isn't a new car-buying strategy on how to torture salespeople with toddlers, though that may be crazy enough to work. It's about how one dad is turning his tyke into a gearhead, without going broke, by visiting the showrooms. Even though they aren't making a purchase, the dealers are pretty cool about it. » 8/27/14 11:00am Wednesday 11:00am

Audi Owner Furious After Mechanic Took His Car Home For The Weekend

When you drop your car off for service, you leave with the assumption that the car will stay at the dealership, and not be "borrowed" by one of the technicians. One Canadian Audi owner had his car "missing" from the dealership and would not get an answer until the cops were called. » 8/19/14 9:20am 8/19/14 9:20am

Hookers, Killers, And Spies: More Of The Craziest Car Buyers

Last week gave I you dealerships folks an opportunity to tell the most off-the-wall and unbelievable customer stories. What surprised me the most is the amount of criminals that make their way into the showroom. So I decided to dedicate an entire post to some of the more unsavory characters. » 8/18/14 12:50pm 8/18/14 12:50pm

Olympic Wrestler Faces Charges For Shooting Deer At Car Dealership

I don't know much about hunting, but I do know something about car dealerships. So I'm fairly certain that when you "make a killing" at a dealer, you don't mean you put an arrow through Bambi. Apparently, Olympic wrestler Dremiel Byers has a different understanding than I do. » 8/16/14 12:07pm 8/16/14 12:07pm

CarMax Is Exactly The Same As Any Other Used Car Dealership

Back in June I reported that a number of consumer groups were pressuring the FTC to investigate CarMax for deceptive advertising. Yesterday an article from AOLautos revealed that more than 1500 consumer complaints have been filed against the dealership group, but is it really a big deal? » 8/06/14 1:56pm 8/06/14 1:56pm

Watch These Dealership Employees Thrash Some Dude's Mustang

As gearheads we all have that recurring fear when we hand our keys over to someone else. That fear that they will not respect our beloved chariot and may return it in less than ideal condition. For this Mustang owner who took his car in for service, that nightmare came true. » 8/02/14 10:05am 8/02/14 10:05am

Dealership Finds A Way To Pay Salespeople Even If The Deal Dries Up

Carlos Uruchurtu, general manager of George Chevrolet in LA, had a problem, his hard-working sales staff would do their best to get a customer into a car only to have the deal fall through when it came time to get a loan. Uruchurtu came up with a plan to pay his staff even if a customer didn't drive home with a car. » 8/01/14 4:01pm 8/01/14 4:01pm