FCA Says Dealers Are Taking Hellcat Deposits For Cars They Can't Deliver

Car buyers are lining up at their local Dodge dealer to get their hands on a 707 horsepower tire burning monster. The problem is there are way more buyers than available cars. Now Fiat Chrysler is warning consumers about "unscrupulous" Dodge dealers that are taking money for vehicles that won't be delivered. » 3/03/15 9:49am Yesterday 9:49am

Dealership Donates Minivan To Couple Who Were Scammed On Craigslist

A Michigan couple on a fixed income saved up to purchase a $2500 minivan from a seller on Craigslist. But when the seller gave them a false title and the minivan turned out to be stolen, they were out a car and their money. Now a local dealer has stepped in to donate a car and make things right. » 3/01/15 10:01am Sunday 10:01am

Why Is Chevrolet Sending Their Dealers To Disney?

Many of you who have gone car shopping have encountered some interesting characters on the sales-floor. But for the past four years Chevrolet has been taking advice from Mickey Mouse and Goofy in order to make your car-buying experience more pleasant. I guess it really is a small world after all. » 2/19/15 7:25pm 2/19/15 7:25pm

Florida Dealership Repossessed Car With Baby Inside

For credit challenged car buyers, often the only choice is to purchase from a buy-here, pay-here dealership. They are notorious for saddling buyers with high-interest loans and repossessing the car with little grace period when the buyer can't pay. A Florida woman had her car taken with her nine-month old baby inside. » 2/13/15 10:46am 2/13/15 10:46am

Subaru Claims Dealership Falsified Customer Surveys To Avoid Termination

Whenever someone buys a new car automakers use survey data to determine which dealers are treating customers right and which ones aren't. Now Subaru is going after a California dealership that they say falsified these reports in order to hide their poor customer satisfaction. » 2/11/15 10:29am 2/11/15 10:29am

Nissan Will Import Mexican Dealerships To The US

Nissan is looking across the border to find away take market share from its rivals such has Honda and Toyota. The automaker is already very successful with Hispanic car-buyers; they now plan on bringing Mexican dealership groups into the US, to focus on key markets and give Nissan an edge. » 2/09/15 1:21pm 2/09/15 1:21pm

Dealers Aren't Taking "No" For Answer When It Comes To Financing Extras

Most car buyers and most dealers, if they are honest, know that extended warranties and service plans are largely a waste of money. Statistically few buyers will get the full value out of their coverage. This is a problem for the dealer's finance office, which makes money from these add-ons, so they are coming up with… » 2/06/15 12:23pm 2/06/15 12:23pm

Police Struggle To Detain And Taze Flailing Naked Man In Car Dealer

Police were called to an Indianapolis car dealership to help remove a man who decided to get naked and yell obscenities at the staff. What is unknown at this point is why the man was there and what caused him to act the way he did. In attempting to subdue the man, police use tazers and repeatedly hit him. » 2/02/15 10:17am 2/02/15 10:17am

The U.S. auto dealer model isn't going away anytime soon. Here’s why.

Disclosure: I've been working in the car business for over seven years now, though I'm not in sales anymore. I've learned a lot about how the auto business operates during that time. This article isn't intended to glorify car dealerships. It's to explain why today's auto industry can't just up and change to a… » 1/28/15 3:43pm 1/28/15 3:43pm

Here Is How You Can Spend Less Time At The Dealership

Even in the age of internet car shopping, I still hear stories from people who spent half their day at a dealership to purchase a car. Cars are one of the few purchases that take a marathon to buy. According to a recent study, once a customer is at the dealer longer than 90 minutes, satisfaction rapidly declines. » 1/24/15 11:00am 1/24/15 11:00am

Nissan Adding More "Ladies First" Dealerships In Japan To Target Women

A 2012 survey conducted by the Japanese Ministry of Economy, Trade and Industry, revealed that women alone or jointly with their husbands, make the decisions on seventy-five percent of the major purchases. Nissan understands that car buying in Japan is not just a man's game and aims to cater to this powerful… » 1/23/15 4:52pm 1/23/15 4:52pm

BMW Will Pay $820 Million To Bailout Chinese Car Dealers

Unlike the American car market that has been red hot for 2014, China's auto sales momentum has begun to slow down. While Chinese government imposes restrictions on car sales to reduce pollution and congestion, automakers are building more factories. This is putting the dealers in a tough position, and many are taking… » 1/06/15 9:12am 1/06/15 9:12am

Cadillac Executive Says Dealerships Are Part Of The Problem

Poor Cadillac can't catch a break, sales are down 5.9% this year while other luxury car companies are having record numbers. The problem, according to General Motors, is not the lack of competitive product, because Caddy is making some damn good cars. The problem is the dealerships. » 12/18/14 10:26am 12/18/14 10:26am

Mercedes Dealer Denied Veteran A Loaner Vehicle Because Of Service Dog

One of the benefits of owning a luxury car is that when you take it in for service, often you get to drive a vehicle of the same brand and not have to wait. But when a disabled Army veteran brought his service dog to his Mercedes dealer, they said he couldn't drive a Benz with his companion. » 12/08/14 9:47am 12/08/14 9:47am