Cadillac Executive Says Dealerships Are Part Of The Problem

Poor Cadillac can't catch a break, sales are down 5.9% this year while other luxury car companies are having record numbers. The problem, according to General Motors, is not the lack of competitive product, because Caddy is making some damn good cars. The problem is the dealerships. » 12/18/14 10:26am Today 10:26am

Mercedes Dealer Denied Veteran A Loaner Vehicle Because Of Service Dog

One of the benefits of owning a luxury car is that when you take it in for service, often you get to drive a vehicle of the same brand and not have to wait. But when a disabled Army veteran brought his service dog to his Mercedes dealer, they said he couldn't drive a Benz with his companion. » 12/08/14 9:47am 12/08/14 9:47am

Why Does This Dealership Have A Waiting List For Buick Grand Nationals?

When hot performance cars like the Hellcat are about to hit the showrooms, it is not uncommon for dealerships to have a waiting list of interested buyers. But one Buick dealer in North Carolina is taking names on a car that doesn't even exist. Is it possible that they have exclusive info on an all new Grand National? » 12/01/14 1:36pm 12/01/14 1:36pm

Buy Here, Pay Here Dealership Fined $8 Million For Harassment

This may come as a shocker to all of you, but "buy here, pay here" dealerships sometimes engage in predatory and illegal practices. The Consumer Financial Protection Bureau has fined the nations largest "buy here, pay here" dealership group for allegedly harassing customers. » 12/01/14 10:32am 12/01/14 10:32am

AutoNation Dealerships Move To Digital Car Buying

Most car buyers don't want to make a purchase the way their parents did, but auto sales has been slow to catch up to the digital generation who are accustomed to the point, click, and buy method for most products. AutoNation, the country's largest dealerships group, is rolling out a new way to buy cars online. » 11/15/14 3:06pm 11/15/14 3:06pm

Singapore Man Pays Dealership $19,000 In Coins That Smelled Like Fish

No matter what part of the world you live in, if you have to pay someone and you really don't want to, the classiest way to do it is to pay in coins. Lovely, shiny, sliver, heavy coins. A Singapore man was ordered to repay $19,000 to a car dealership for taxes and insurance on his Aston Martin; guess what he used? » 11/13/14 12:13pm 11/13/14 12:13pm

Inflatable Tubes At Dealerships Like To Twerk Dat Ass

It used to be if you were looking for a classy establishment that sold automobiles, you looked for a giant gorilla that offered HUGE SAVINGS. Now you should keep an eye out for the inflatable tube person. These tubes work hard so at the end of a long day of sales, they gotta get their twerk on. » 11/08/14 4:00pm 11/08/14 4:00pm

Dealership Pays Settlement Of $128,750 For Firing Disabled Employee

Some dealerships have a hard time understanding laws, such as those dealing with lemon cars or fraud. Now that Ford dealer just reached a settlement because they fired an employee who became disabled after surgery, we can add disability law to that list of things that dealers struggle with. » 11/08/14 10:00am 11/08/14 10:00am

Haggling With Car Dealers Is Great, Say Car Dealers In Grating Cartoon

Not long ago the National Automobile Dealers Association (NADA) made a video to tell consumers how "misguided" there were to think that Tesla's direct sales model was that better than the franchise model. Now the NADA wants to tell you how wonderful it is to negotiate your car deal. » 11/07/14 2:47pm 11/07/14 2:47pm

This Is How You Find The Best Value When Buying A Pre-Owned Vehicle

For the longest time common knowledge said, "Dealers make all their money on used cars." While there is still profit to be had in the pre-owned market, the days of six or seven thousand dollar markups are gone. So when you are used car shopping focus on the value more than the discount. » 11/05/14 11:59am 11/05/14 11:59am

Car-Obsessed Special Needs Teen Lands Dream Gig At Car Dealership

Jake Nelson is like all of us; he loves cars. He has been diagnosed with a "moderate mental retardation" which, according to doctors, means no reading, no writing and no driving. But that didn't stop a local dealership from stepping in and making Jake a part of their team. » 10/28/14 9:16am 10/28/14 9:16am

Is Tesla Considering Franchised Dealers?

Michigan has become the latest battle ground in the Tesla direct sales vs. dealership franchise conflict. Awhile back I suggested that Tesla may benefit by changing the system from within. In a recent interview Musk hinted that in order to achieve his sales goals he may have to reconsider his position on direct sales. » 10/23/14 8:59am 10/23/14 8:59am

Dealers That Are Missing On Autotrader And Cars.com Are Missing Sales

When you are searching for your next car where do you go to find it? Chances are you start with a 3rd party site like Cars.com or Autotrader. Most consumers don't have time to visit every dealership's webpage; therefore, if a dealer doesn't list their inventory on one of these sites they risk losing sales. » 10/22/14 4:28pm 10/22/14 4:28pm