Abdulah Alsayegh doesn't do subtle. After waiting for weeks for parts from his Jeep dealership to no avail, he spraypainted complaints
Jeep Dealership Caves, Gives Protester New Wrangler
This Jeep Owner Vandalized His Own Car In A Dealership Protest
They do things a little differently in the Middle East. After waiting since April 16th for parts for his Jeep from the dealer, a man in the State of Kuwait spraypainted complaints about the dealership all over his Jeep and parked it right in front of their door. It's a "I will blind my eye if it mars your sight" kind of…
Honda denies pitchman same deal he pitched
Actor Dennis Singletary starred in a national commercial touting Honda's "Really Big Thing" sales promotion program. In fact, Singletary was so swayed by the offer of cheap financing, he went to a Honda dealer to take advantage of it. But when a dealer denied him participation in the very program he promoted he got kinda …
J.D. Power: Car Dealership Customer Satisfaction Improves, Jaguar…
According to the 28th annual J.D. Power and Associates Customer Service Index, car dealerships rose in customer satisfaction so far this year, due mostly to an increased satisfaction with repair work. Overall, two-thirds of the 37 brands ranked experienced gains in customer satisfaction. Dealer service overall…
One Man's Angst With a Honda Dealer
Those of you who hate the word "blogosphere," please shut your eyes (note that our eyes will be shut while typing said word), because we're about to use it. Derrick, apparently a Houston man who took his S2000 into Russell & Smith Honda for service and found out hit had been wrecked by a technician, is harnessing the…
Lessons in Customer Service: Why Saturn Exists
If Chevy is the guy who believes you'd better get off his lawn before he calls the cops, Saturn is the sweet granny who invites you in for cookies and orange soda — and there you are, stealing change from her pin-money jar. Granny Saturn knows you're taking advantage, too, but still she refills your glass with ice and …
