U of M Survey Contradicts Others, Claims Fewer Buyers Satisfied With Detroit Automakers

This year's American Customer Satisfaction Index, a study put together by the University of Michigan's Ross School of Business, shows that the home state's automakers are losing ground in customer satisfaction to European and Japanese manufacturers. The report shows brands like Buick, Cadillac and Lincoln-Mercury… »8/19/08 2:20pm8/19/08 2:20pm

Get a Room, You Two: Cadillac Battles Lexus Atop Satisfaction Survey Results

Despite a truly amazing result buried in the press release for AutoPacific's latest customer-satisfaction survey — that the Hyundai Azera unexpectedly nailed top-car honors — the battle between GM and Toyota still pulled top billing. The Detroit-based consultancy found that among buyers of new luxury cars, Cadillac… »5/31/06 1:27pm5/31/06 1:27pm