Americans love their Toyotas as much as they love their Cadillacs. At least, according to the American Customer Satisfaction Index — a national economic survey of customer evaluations of the quality of car brands.
U of M Survey Contradicts Others, Claims Fewer Buyers Satisfied With…
This year's American Customer Satisfaction Index, a study put together by the University of Michigan's Ross School of Business, shows that the home state's automakers are losing ground in customer satisfaction to European and Japanese manufacturers. The report shows brands like Buick, Cadillac and Lincoln-Mercury… 