US Airways Flight Attendant Refused To Hang Army Ranger's Jacket

Passengers on a U.S. Airways flight from Portland, Oregon to Charlotte, North Carolina are sharing an outrageous story of disrespect from a flight attendant toward an Army Ranger and combat veteran. He asked to have his "Dress Blues" uniform jacket hung, but the flight attendant refused, citing company policy. » 10/10/14 3:03am 10/10/14 3:03am

Will Two Airlines Revamp Their Brand Next Week?

Frontier Airlines is going to reveal new branding for itself this coming Tuesday, and has been teasing the event by sending plain white model planes to media with clues to what it may look like. But another airline has drawn more rumor attention for what is supposedly coming on Monday — a new livery for Southwest… » 9/06/14 3:52pm 9/06/14 3:52pm

Airlines Are Spending More Than $1 Billion Per Month To Make You Happy

Gone are the days of no-frills flying. Even Southwest, who once embraced "no frills," now offers WiFi and streaming TV on most of its planes. As budgets and profit margins remain tight in the airline industry, their profits are going toward on-board improvements like WiFi, entertainment options, and power outlets at… » 8/25/14 3:57pm 8/25/14 3:57pm

Airlines Begin Cutting Flights To West Africa Due To Ebola (UPDATED)

Emirates has become the first major airline to halt flights to Guinea, in the west African region affected by the recent Ebola outbreak. Upon announcing the stoppage of service, the airline said, "The safety of our passengers and crew is of the highest priority and will not be compromised." » 8/04/14 10:35am 8/04/14 10:35am

Why Can't America's Favorite Airline Make Money?

Since joining the industry in 2007, Virgin America has filled their trophy case with awards from the likes of Conde Nast, Travel + Leisure, and Zagat. They have a young fleet of Airbus planes, equipped with WiFi and "mood lighting," and a staff of attractive, friendly employees. So why is this well-loved airline… » 6/20/14 10:56pm 6/20/14 10:56pm

Anonymous Pilot Talks About The Best And Worst Parts Of The Job

A couple of weeks ago, my pilot friend, Mike* answered some questions for us about life as a pilot. The response was so huge that I asked him to answer some more for us, and he obliged. This time, we learn about unruly passengers, white-knuckle flying, and unions. » 5/27/14 1:30pm 5/27/14 1:30pm

Is America Really Happier Than Ever With Airline Service?

The venerable J.D. Power has just released its annual North American Airline satisfaction study, and results are showing that flyers are more happy with airline service than ever before. Does that sound right to you? Maybe we've all just given in and lowered our collective expectations? » 5/15/14 1:06pm 5/15/14 1:06pm

Do Pilots Hook Up With Flight Attendants? An Airline Pilot Answers

My friend Mike* is a First Officer at a regional airline here in the U.S. He's graciously agreed to answer some questions exclusively for Flight Club about being a pilot, as well as addressing some of the rumors that we hear as travelers about everything from sex to slowing your plane down on purpose. » 5/14/14 2:24pm 5/14/14 2:24pm

16 Year-Old Stowaway Survives 5-Hour Flight In Plane's Wheel Well

A 16 year-old boy from Santa Clara, California was found without identification wandering around on the tarmac at Maui's Kahului Airport on Sunday. He was lucky to be alive, as he had just survived a five-hour flight in the wheel well of a Boeing 767-300 which had flown from San Jose, California to Maui. » 4/21/14 3:10am 4/21/14 3:10am

Electric Taxiing Motors Could Save Airlines Millions Of Dollars

Mexican airline Interjet has signed a Memorandum of Understanding with Honeywell and Safran, developers of the Electric Green Taxiing System (EGTS), to become the first airline in the Americas to use the system which will save airlines up to $450,000 per plane, per year once it comes to market. » 4/13/14 10:04am 4/13/14 10:04am